I’m looking for an HR/administrative role where I can support confidential records, regulatory compliance, onboarding, and investigations. I want to contribute to audit-ready reporting, accurate documentation, and a team focused environment.
Open to opportunities
Jada Keller
@jadakeller
Detail focused administrative professional supporting compliance, confidential records, investigations, and onboarding in HUD regulated environments
United StatesWhat I'm looking for
I bring a detail oriented blend of human resources and administrative support, built across multiple roles since 2012. I’m known for maintaining confidentiality, managing confidential records, and staying accurate while interpreting policies in highly regulated environments.
In my current role as an Assistant Property Manager at a HUD regulated Affordable Housing Community, I maintain confidential resident records and compliance documentation, complete income verification reviews and eligibility determinations, and investigate resident concerns. I interpret and enforce organizational policies to ensure compliance with HUD and Fair Housing requirements, while coordinating onboarding and orientation for new residents.
Previously, I supported regulatory readiness as an Administrative Assistant by managing high volume confidential files, assisting with eligibility reviews, and supporting compliance audits. I also prepared reports and maintained detailed electronic and paper records for regulatory reviews and inspections, while responding to inquiries and resolving concerns in a fast paced environment.
Earlier positions such as Career Development Administrator, Administrative Support Coordinator, Clinical Manager, and Hospitality Experience Manager strengthened my ability to lead through documentation, scheduling, and communication. Whether preparing audit-related reports, coordinating training and development, or resolving issues through effective problem solving, I consistently prioritize documentation accuracy, organizational skills, and process improvement.
Experience
Work history, roles, and key accomplishments
HC
Current
Assistant Property Manager
HUD-Regulated Affordable Housing Community
Jul 2025 - Present (1 year)
Maintain confidential resident records and compliance documentation for HUD-regulated affordable housing, including income verification and eligibility determinations. Investigate resident concerns, interpret and enforce organizational policies, coordinate onboarding/orientation, and prepare compliance reports and deadlines.
HC
Administrative Assistant
HUD-Regulated Affordable Housing Community
Oct 2024 - Jun 2025 (8 months)
Managed high-volume confidential files and maintained electronic and paper records for HUD-regulated operations. Assisted with eligibility reviews, documentation collection, compliance audits, scheduled appointments and communications, and prepared reports for regulatory reviews and inspections.
PC
Career Development Administrator
PA CareerLink
Feb 2022 - Jun 2023 (1 year 4 months)
Maintained confidential client records and employment-related documentation while supporting individuals with employment services and workforce development programs. Coordinated appointments, tracked program participation, supported compliance records, and prepared reports using electronic databases with high accuracy.
CH
Administrative Support Coordinator
Crossroads Group Home
Jan 2018 - Mar 2020 (2 years 2 months)
Maintained personnel and program documentation with a focus on confidentiality while coordinating schedules and administrative processes for staff and operations. Assisted with compliance documentation and organizational reporting requirements and supported employee communication and administrative functions.
Clinical Manager
George Junior Republic
Sep 2015 - Dec 2017 (2 years 3 months)
Maintained confidential records and documentation and monitored compliance with policies and procedures while supporting staff and youth services. Prepared reports, documented incidents, coordinated communication among stakeholders, and assisted with staff training and development.
Supervised daily operations and supported employee development and training initiatives, including scheduling and coaching. Resolved customer and employee concerns through effective communication and problem-solving and contributed to exceptional service and leadership.
Education
Degrees, certifications, and relevant coursework
MC
My Computer Career
Information Technology Security Administrator, Information Technology Security
Completed an Information Technology Security Administrator program in 2024.
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
United StatesAuthorized to work in
Salary expectations
50k-62k USD
Social media
Job categories
Skills
Human Resources AdministrationEmployee RelationsOnboardingCompliance MonitoringRecords ManagementBenefit DocumentationPolicy And Procedure InterpretationConflict ResolutionRecruiting SupportInterview Schedulingtraining coordinationRegulatory ComplianceAudit PreparationProcess ImprovementEmployee SupportMicrosoft Office SuiteMicrosoft Office 365Data Security ManagementMicrosoft IntuneCRM SoftwareActive DirectoryCustomer Service ExcellenceGmail
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