Open to opportunities

Tosin Abraham

@tosinabraham

Message

I help customers resolve inquiries, process orders, and build strong relationships through clear, responsive support.

Nigeria

Message

What I'm looking for

I'm looking for a customer service role where I can help customers solve problems, build strong relationships, use CRM tools, and contribute effectively within a supportive team.

I've supported customers at Technode Solutions and Nodrote Ventures, helping clients resolve inquiries, process transactions, and track orders.

I work effectively in fast-paced environments, managing my workload against performance expectations while responding to calls and email correspondence.

I enjoy helping people solve problems and building strong relationships with new and existing customers. I bring clear communication, interpersonal skills, CRM familiarity, and practical MS Office knowledge to customer service work.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Technode Solutions

Jan 2024 - Jan 2025 (1 year)

Managed time and organized workload against performance expectations. Processed and tracked orders, and assisted clients with transactions and inquiries.

Time Management Order Processing

Customer Service Representative

Nodrote Ventures

Jan 2022 - Jan 2024 (2 years)

Answered incoming calls and responded to email correspondence in a fast-paced environment. Built strong relationships with new and existing customers.

Call Handling Correspondence Computer Literacy Process Adherence Customer Relationship Management