Looking for a job

Tony Chersia

@tonychersia

Message

Passionate about organization, focusing on details, and process optimization.

Panama

Message

What I'm looking for

I am currently looking for a job with a healthy and inclusive culture that allows me to grow and learn from others while I help others grow as well.

Hi there! My name is Tony and some of my passions are organization, focusing on details, and process optimization. In both my professional and personal life, I enjoy creating systems that allow me to be efficient and successfully achieve my goals. I discovered my passion for project management a few years ago and I am looking to work in a company where I can keep growing, learn from others, help others grow, and contribute to the success of high-impact projects.

Experience

Work history, roles, and key accomplishments

Current

Operations Coordinator

Current

El Señor de los Equipos

Dec 2023 - Present (1 year 6 months)

Taking on diverse responsibilities from different roles to support the company's growth and actively contributing to continuous improvement.

Researching and implementing new technologies according to the company's resources and needs.

Quickly learning and adapting to new processes, solving problems, and making informed decisions to benefit the company's objectives and operations.

Communication Skills Project Management Problem Solving Leadership Organizational Skills Conflict Resolution Prioritization Attention To Detail Critical Thinking Creative Thinking Strategic Thinking

Patient Qualification Agent / Coaching

StudyKIK

Dec 2021 - Dec 2023 (2 years)

Managed pre-qualification calls with patients enrolled in clinical research studies, asking questions and solving conflicts.

Redacted and designed comprehensive educational materials to support team in achieving QA goals.

Trained and mentored new agents in following the workflow to reduce errors and increase success rate, generating progress reports and documentation for management.

Communication Skills Problem Solving Customer Service Team Collaboration Teamwork Education Translation Training Graphic Design Leadership Collaboration

Education

Degrees, certifications, and relevant coursework

Coursera

Google Project Management: Professional Certificate, English

2024 - 2025

Course 1: Foundations of Project Management - Completed
Course 2: Project Initiation: Starting a Successful Project - Completed
Course 3: Project Planning: Putting It All Together - In Progress

Quality Leadership University

Specialization In Higher Education, Higher Education

2022 - 2023

Graduated with honors. I also specialized in designing educational material and training strategies for both educational institutes and businesses.

Quality Leadership University

Bachelor in Science of Communications, Communications

2015 - 2018

Grade: 3.9

Activities and societies: Debate Club Research Club Student Development Club

Graduated with honors while also tutoring and mentoring other students in classes like Universal History, Intercultural Communication, Interpersonal Communication, Graphic Design, and English Composition.