Tonna Ebere
@tonnaebere
Dedicated customer support associate with strong problem-solving skills.
What I'm looking for
I am a dedicated Customer Support Associate with over three years of experience in customer service, administration, and operations. My professional journey has been marked by a successful track record of collaborating with senior professionals in large organizations. I pride myself on being a clear communicator and a detail-oriented team leader, skilled in conflict resolution and project oversight.
Throughout my career, I have demonstrated my ability to manage customer relationships effectively while ensuring compliance with safety protocols as a Safety Officer at Nnamdi Azikiwe University. My role involved conducting risk assessments and advising staff and students on safety measures. Additionally, I have experience as a Lecturer, where I provided individualized instruction and maintained an organized classroom environment, showcasing my strong organizational and time management skills.
I am now seeking a challenging position as a remote Customer Service and Support Associate, where I can leverage my skills in client service and relationship management to contribute to a dynamic team. I am growth-minded and eager to engage in market-focused planning and collaborative strategy development.
Experience
Work history, roles, and key accomplishments
Higher Executive Officer
Higher Executive Officer
Jan 2020 - Present (5 years 5 months)
Managed records of incoming and outgoing mails, ensuring timely dispatch and response to student inquiries. Coordinated with HOD to ensure relevant documents were signed and processed efficiently.
Safety Officer
Nnamdi Azikiwe University
Jan 2020 - Present (5 years 5 months)
Conducted risk assessments, monitored work environments, and advised staff and students on safety protocols. Conducted annual inspections and evaluated compliance with university health and safety regulations.
Lecturer
Ogbe High Sch. Anaku
Jan 2019 - Present (6 years 5 months)
Provided individualized instruction, created educational content, and maintained a tidy classroom environment. Assessed and recorded student progress, providing grades and feedback.
Education
Degrees, certifications, and relevant coursework
Imo State Polytechnic
Higher National Diploma, Marketing
Completed a Higher National Diploma in Marketing, gaining comprehensive knowledge in marketing principles and practices. Developed skills in market analysis, consumer behavior, and strategic marketing.
Imo State Polytechnic
Ordinary National Diploma, Marketing
Obtained an Ordinary National Diploma from Imo State Polytechnic. Focused on foundational marketing concepts and business administration.
Jomal Comprehensive College
School Leaving Certificate, General Studies
Completed secondary education and obtained the School Leaving Certificate (SSCE). Gained fundamental academic knowledge across various subjects.
7 Avenue Primary School
First School Leaving Certificate, Primary Education
Completed primary education and obtained the First School Leaving Certificate (FLSC). Acquired foundational literacy and numeracy skills.
Availability
Location
Authorized to work in
Job categories
Interested in hiring Tonna?
You can contact Tonna and 90k+ other talented remote workers on Himalayas.
Message TonnaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
