Olusegun Aremo

I am a detail-oriented customer support specialist and administrative professional with a proven record of delivering exceptional service and improving operational workflows. I combine strong communication, problem-solving, and calmness under pressure to resolve client concerns effectively.

My background spans customer service, administrative management, and education, where I have managed high volumes of inquiries, processed hundreds of invoices monthly, and maintained accurate records for large populations. I have practical experience with CRM tools, customer support platforms, Microsoft Office, and Google Workspace.

Key achievements include sustaining high customer satisfaction rates, improving delivery timeline adherence, digitizing records to reduce retrieval time, and boosting student performance through interactive teaching methods. I focus on measurable impact and process improvements that support team success.

I hold a B.Sc. in Accountancy Education and recent technical training in IT support and TEFL/TESOL, and I actively pursue certifications that strengthen my administrative and customer-facing capabilities. I am committed to reliable support, positive client relationships, and continuous professional development.