Tonet Day
@tonetday
IT Support Specialist with a strong background in technical support.
What I'm looking for
I am a dedicated IT Support Specialist with a Bachelor of Science in Industrial Technology, majoring in Computer Technology. My journey in the tech industry began with an extensive on-the-job training at RICOH Imaging Products, where I honed my skills in technical support and system administration. Over the years, I have accumulated valuable experience working with various companies, including Archangel Technologies and Tech Mahindra, where I excelled in roles that required problem-solving and customer service.
Throughout my career, I have developed a robust skill set that includes expertise in Microsoft Office, Google Suites, and Active Directory, among others. My role as a Back Office Support/Web Analyst at Tech Mahindra allowed me to enhance my analytical skills, while my recent position as an IT Support Specialist at Xtendops Inc. has further solidified my commitment to providing exceptional technical support. I thrive in dynamic environments and am eager to contribute my skills to a forward-thinking organization.
Experience
Work history, roles, and key accomplishments
IT Support Specialist
Xtendops Inc.
Jan 2023 - Nov 2024 (1 year 10 months)
Provided IT support and troubleshooting services, ensuring optimal performance of IT systems and user satisfaction.
Virtual Assistant
Task Everyday
Jan 2022 - Jan 2023 (1 year)
Managed administrative tasks and provided virtual assistance, enhancing productivity and communication.
Back Office Support/ Web Analyst
Tech Mahindra
Mar 2021 - Jan 2022 (10 months)
Handled back office operations and web analysis, ensuring efficient data management and customer support.
Technical Specialist
Archangel Technologies Inc.
Apr 2019 - Mar 2021 (1 year 11 months)
Provided technical support and solutions for clients, focusing on system administration and troubleshooting.
On-The-Job Training
RICOH Imaging Products (Philippines) Corporation
May 2018 - Mar 2019 (10 months)
Completed 1,800 hours of on-the-job training, gaining hands-on experience in technical support and system administration.
Education
Degrees, certifications, and relevant coursework
Cebu Technological University
Bachelor of Science, Industrial Technology
2015 - 2019
Pursued a Bachelor of Science in Industrial Technology with a major in Computer Technology, focusing on the integration of technology in industrial processes.
Pusok National High School
High School Diploma
2010 - 2014
Completed secondary education with a focus on foundational subjects preparing for higher education.
Ibo Elementary School
Elementary School Diploma
2004 - 2010
Completed elementary education, acquiring basic literacy and numeracy skills.
Availability
Location
Authorized to work in
Job categories
Interested in hiring Tonet?
You can contact Tonet and 90k+ other talented remote workers on Himalayas.
Message TonetFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
