Kier Jayson Balantad

As a seasoned IT Support Specialist, I bring two years of hands-on experience in hardware and software support and troubleshooting. With a strong background in system installation, configuration, and maintenance, I excel in providing prompt assistance and ensuring customer satisfaction. My expertise in network trouble shooting, software and hardware troubleshooting, and email server administration makes me a valuable asset to any organization.

In my previous roles, I have demonstrated strong communication and teamwork skills, working with diverse user bases and providing on-site and remote technical support. I am proficient in managing IT software and hardware inventory, and have experience with ticketing systems, ensuring timely resolution of support requests.

I am a certified IT professional, holding a Bachelor of Science in Information Technology from Pateros Technological College, and have completed various training and certifications, including NCII Computer System Servicing and Civil Service Certificate.