TOMIWA OLUSOLA

I am a dedicated Customer Service professional with over three years of experience providing exceptional support to clients and ensuring customer satisfaction across various industries. I specialize in resolving inquiries efficiently, managing client interactions with professionalism, and maintaining a positive brand experience. My proficiency with tools like MS Excel, CRM platforms, and communication software allows me to handle customer needs swiftly and accurately.

In previous roles, I’ve demonstrated strong interpersonal and problem-solving skills. As a Graduate Assistant at the Nigeria Red Cross Society, I supported community engagement efforts and ensured that clients received timely assistance and information. At Murtala Muhammed International Airport, I consistently delivered courteous and efficient service, helping travelers with accurate information and guiding them through processes with empathy and clarity.

I hold certifications in Virtual Assistance, Project Management, and Office Technology, which support my ability to work in fast-paced environments while staying organized and attentive to detail. I am passionate about building positive customer relationships, continuous learning, and contributing to team success through excellent service delivery.