Tom Charles
@tomcharles
Dynamic retail and sales professional
United StatesWhat I'm looking for
As a seasoned retail and sales professional with 30 years of experience, I have consistently driven success in diverse retail environments. My proven track record in business operations, marketing, and team leadership has allowed me to thrive in fast-paced settings, with a focus on enhancing customer satisfaction and boosting sales.
Throughout my career, I have demonstrated exceptional problem-solving skills, adept at addressing operational challenges with innovative solutions and streamlining processes to enhance overall performance. My ability to lead high-performing teams and coordinate logistics has ensured top-notch service and efficiency.
With a strong background in financial oversight and budgeting, I have successfully managed payroll, sales tax, and financial deposits, ensuring compliance and efficiency. My expertise in customer service excellence has allowed me to build strong relationships with customers and drive sales.
Experience
Work history, roles, and key accomplishments
Supervisor
United Parcel Service (UPS)
Feb 2022 - May 2023 (1 year 3 months)
Led a high-performing team in a bustling environment, ensuring top-notch service and efficiency. Monitored and improved performance metrics related to safety and productivity.
Transit Bus Driver
COLTS (County Of Lackawanna Transit Systems)
Feb 2015 - Jan 2022 (6 years 11 months)
Delivered safe and reliable transportation for passengers along designated routes. Operated vehicles with a focus on safety and punctuality.
Owner/Operator
Vine Street Service Station Corp.
Jan 1996 - Feb 2014 (18 years 1 month)
Managed a successful service station, including a convenience store, towing service, gas station, and auto repair facility. Oversaw marketing and advertising strategies to attract and retain customers.
Owner/Operator
Hair Pro-Viewmont Mall
Feb 1990 - Jan 2006 (15 years 11 months)
Launched and expanded a retail salon chain across three mall locations. Directed all aspects of salon operations, including marketing, staff management, and retail design.
Contractor-Commercial Sales / Builder-Remodeler Road Sales
Grossman’s Lumber
Jan 1985 - Jan 1997 (12 years)
Developed relationships with new and existing customers to drive sales. Proficient in reading blueprints to accurately estimate and bid project costs.
Education
Degrees, certifications, and relevant coursework
Tom hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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