I'm particularly interested in Technical Program Manager, Project Manager and/or Customer Success manager opportunities in fintech, payments, financial services, SaaS, and technology—especially roles centered on cross-team coordination, technical delivery, and stakeholder alignment.
Looking for a job
Tomás Suarez
@tomassuarez
Technical Program Manager with 7+ years performing in leading roles, with hands on experience on Payments and Customer Success areas.
SpainWhat I'm looking for
I’m a Technical Program Manager with 16+ years of experience in software delivery and 7+ years across Scrum Master and TPM roles, working across fintech, payments, AI, healthcare, automotive, and technology environments.
My strength is connecting technical execution with business and delivery needs. I coordinate complex initiatives across engineering, product, QA, PMO, compliance, legal, payments, and external partners, helping teams maintain visibility of requirements, commitments, dependencies, risks, capacity, and delivery health.
My recent TPM experience includes Venmo / PayPal Payments & Disputes and merchant financial-services initiatives involving:
• ACH and wire money movement
• P2P, P2B, and B2B payment use cases
• Banking integrations and third-party financial partners
• A mobile banking capability enabling users to open a bank account directly through the app
• Routing and account number creation through banking integrations
• U.S. compliance requirements aligned with NACHA rules
My background also gives me a strong software-quality and engineering perspective. I started my career in QA and progressed through Business Analysis and Scrum Master roles into Technical Program Management, giving me hands-on understanding of requirements, functional and non-functional validation, REST APIs, system/E2E testing, Agile delivery, and software development lifecycle practices.
I’m particularly interested in Technical Program Manager, Program Manager, Technical Project Manager, and Delivery Manager opportunities within fintech, payments, financial services, SaaS, and technology companies — especially environments where cross-team coordination, technical delivery, and stakeholder alignment are critical.
Core areas:
Technical Program Management • Program & Project Management • Software Delivery • Payments & Fintech • Risk & Dependency Management • Roadmap & Capacity Planning • Requirements • Agile/Scrum • QA & E2E Validation • Banking Integrations • Cross-Functional Leadership de
Experience
Work history, roles, and key accomplishments
1. Led multiple software development initiatives, coordinating up to 3 engineering teams averaging 10 engineers each, while managing dependencies with up to 7 teams in parallel across P2P, P2B, and B2B payment-related initiatives.
2. Kept complex programs on track by managing cross-team dependencies, risks, requirements, and delivery commitments, aligning stakeholders, surfacing blockers early, an
1. Rotated to client-facing role to strengthen stakeholder management skills before returning to program leadership
2. Helped with C-level visibility into programs for 300+ tech pros onboarding to PayPal/Venmo in LATAM & Europe.
3. Reduced operational risks due to talents attrition by 30% through implementing an improvement opportunity identification process adjusted to Client specific needs/expec
Contractor for Venmo/PayPal, part of Payments & Disputes division.
Technical Program Management and PMO support for Venmo Payments & Disputes and merchant financial-services initiatives across P2P, P2B, and B2B use cases.
• Managed initiatives supporting three teams in parallel, coordinating requirements, dependencies, delivery commitments, risks, and stakeholder expectations.
Supported the onboarding of +250 engineers professionals to PayPal/Venmo’s operation in three months, lowering the attrition level below 15% through client engagement proactive actions and performance improvement plans implementation.
Scrum Mastering two teams for two different clients in parallel
INTEL - Coordinated and supported delivery of an AI/computer vision R+D initiative using Intel's hardware and OpenVINO's framework by coordinating. Agile planning, risks, dependencies, and stakeholder communication. Successfully delivered +5 proof of concepts for Intel Smart Cities and Autonomous driving division
CLINIFY - Promoted
1. QA engineer, System Integration QA Team for Acura's automotive project. Boosted project success by 15% through fine-tuning procedures and execution of +1000 test cases.
2. Advancing to Business Analyst by 03/2018 to coordinate requirement elicitation and user story creation for navigation features. Created +100 user stories. Refined delivery readiness through requirements management and busines
QA Engineer in a System Validation Scrum Team, in a project related to the development of the computer on board and navigation system, for a new car model of a famous international automotive company.
Job Responsibilities:
- Test Case design and execution focusing on User Experience.
- Team Leader back up
- Escaped Defects Analysis for Testing Coverage Enhancement
- Test Plan Definition
- Sprint
- Led a 7-member QA team at Intel Security on an MVP for user authentication, security, and encryption for corporations. Coordinated demos with global stakeholders, achieving 95% user acceptance.
- Implemented Scrum methodologies, reducing release cycle time by 20% through improved sprint planning and QA integration.
- Contributed to a seamless migration for CLARO's communication layer affecting 5 core platforms for customer care and sales processes to REST micro services architecture (balance, billing, plan upgrade, push notifications, account closure).
- Validated 15+ REST APIs through performance testing, identifying bottlenecks that contributed to 35% response time improvement in production deployment' sho
Junior QA Analyst (contractor for Motorola Solutions)
Jul 2011 - Feb 2013 (1 year 7 months)
Supported software development for Motorola Solutions QA team on a 911-emergency project. Executed +250 test cases and enhanced/redesigned +75 core use cases based on Customer experience feedback analysis.
- Enhanced quality of games by executing 300+ test cases and conducting 100+ regression tests for Zynga & Playdom, 3 different projects/games.
- Joined the Southwest Airlines project, creating and executing 200+ test cases, participating of On-Call rotations for 3+ late night releases and successfully deliver 10+ features related to ticket purchase and flights booking.
Education
Degrees, certifications, and relevant coursework
UD
Udemy
The Product Management for AI & Data Science Course
Jan 2024
UD
Udemy
How to Manage & Influence your virtual team
Jan 2024
UD
Udemy
AI101 fundamentals for managers & leaders (100% business)
Dec 2023
UD
Udemy
Performance Management - Build a High Performing Team
Dec 2023
UD
Udemy
Leading & Working in Hybrid Teams/Remote Teams - 101 course
Dec 2023
UD
Udemy
Progressive Leadership
Dec 2023
UD
Udemy
Management Skills: New Manager Training in Essential Skills
Jul 2021
UD
Udemy
Giving and Receiving Feedback for Management and Leadership
Jul 2021
CE
Cambridge Assessment International Education
Business English Certificate Higher
Jan 2020
II
International Scrum Institute™
SCRUM PRODUCT OWNER ACCREDITED CERTIFICATION™
Sep 2019
UC
Universidad Nacional de Córdoba
Licenciatura, Licenciatura en Psicologia
2007 - 2019
Tesis: "El camino de lo mestizo - Diálogo hermenéutico entre Rodolfo Kusch y Carl Gustav Jung respecto del proceso de construcción de identidad latinoamericana"
"The path of the mestizo - Hermeneutical dialogue between Rodolfo Kusch and Carl Gustav Jung regarding the process of building Latin American identity"
II
International Scrum Institute™
Scrum Master Accredited Certification™
Sep 2019
UN
Universidad Tecnológica Nacional
Diploma, Ingeniería de software
2014 - 2014
Diplomatura Superior en Testing de Software.
Curso dictado durante del 2014 en la UTN, de marzo a diciembre del mencionado año.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
Spain
ArgentinaSalary expectations
70k-90k EUR
Social media
Job categories
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