Looking for a job

Guillermo fc

@guillermofc

I'm a Technical Program Manager / Scrum Master / Product Owner with 16+ years leading Agile delivery for enterprise clients

Argentina

Message

What I'm looking for

Fully remote Technical Program Manager, Product Owner, Project Manager, or Scrum Master role with a software company. 16+ years leading Agile delivery for clients like Disney, Warner Bros., and Appsilon, with hands-on SAFe/Scrum expertise. Targeting $65,000–$105,000 USD/year.

Technical Program Manager, Product Owner and Scrum Master with 16+ years leading Agile software delivery for global clients (Disney, Warner Bros., Appsilon, and others). Deep hands-on expertise in SAFe, Scrum, Kanban, and DevOps, with a track record of measurable impact: +40% team velocity, -30% testing rework, 35% NPS improvement, and a USD $500K/month client deal closed. Actively use agentic AI tools (Claude Code, Kiro, Amazon Q Developer, Gemini) to accelerate delivery. Systems Engineer, native Spanish speaker, C1 English, open to fully remote roles ($4,500+/month).

Experience

Work history, roles, and key accomplishments

Technical Project Manager

Disney Company (Parks)

Jan 2024 - May 2026 (2 years 4 months)

Led the enterprise POS Program for Disney Parks, planning and facilitating SAFe PI Planning to scope and refine epics across multiple development teams, improving team velocity by 40% and cutting testing rework by 30%. Directed distributed delivery teams of 30+ engineers, managed technical, security, and budget risk, and mentored other Project Managers on Agile and Scrum practice.

Scrum SAFe DevOps Design Thinking Smartsheet Jira Confluence Microsoft 365 Google Workspace Gitlab TestFairy Claude Code Amazon Q Gemini Claude

Project Manager

Freelance

Feb 2020 - Dec 2023 (3 years 10 months)

Delivered 15+ technical programs and projects across industries, including engagements for Warner Bros. and Appsilon, owning requirements analysis, roadmap planning, contractual/legal review, release planning, and execution. Improved NPS by 35% via rolling wave planning, forecasting/budget analysis, OKRs, GQM and KPI-based measurement frameworks.

Scrum Kanban DevOps Notion Trello Jira Confluence SQL Tableau Qlikview

Web UI Developer

Empower

May 2022 - Aug 2023 (1 year 3 months)

Eliminated 100% of identified ADA/accessibility violations across key web application pages, applying compliance tooling and standards. Contributed to global search and UX enhancements and supported sprint backlog refinement and estimation as part of a SAFe delivery team.

SAFe Scrum Kanban Jira Confluence React JavaScript HTML CSS SASS Redux Gitlab

Process Quality Assurance Lead

Fundación Cencor

Jun 2019 - Dec 2020 (1 year 6 months)

Directed release planning for a medical scheduling platform serving 1,000+ patients and 20 medical/clinical staff, improving service delivery by 30%. Cut patient/vendor/staff complaints 70% by leading quality governance, metrics analysis, and continuous improvement practice.

Quality Assurance Metrics Analysis Jira Continuous Improvement

Project and Quality Manager

DocMedia

Jan 2017 - May 2019 (2 years 4 months)

Delivered 20+ technical programs, owning client proposals, budgeting, technical feasibility analysis, and strategic/tactical planning. Cut planning waste 40% and testing time 40% by implementing Scrum/Kanban and rolling wave planning, scaling personal portfolio from 7 to 20+ concurrent projects while growing company profitability 100%+.

Scrum Kanban Rolling Wave Planning Budgeting Technical Feasibility Strategic Planning

Head of Registration

CEUTEC-UNITEC

Jan 2015 - Oct 2016 (1 year 9 months)

Directed technical operations across 3 university branches, implementing a Ticket System + SLA that improved response rate 45% and cut complaints 60%.

Technical Operations Ticketing Systems SLA Process Improvement

Business Intelligence Lead & Full Stack Developer

UNITEC

Jan 2010 - Dec 2014 (4 years 11 months)

Led analysis, development and implementation of an institutional CRM and multiple core systems, improving stakeholder data visualization 55% via a new BI platform.