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Tolulope Johnson

@tolulopejohnson1

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Experienced executive virtual assistant driving productivity for senior leaders in remote environments.

Nigeria

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What I'm looking for

I seek remote roles supporting senior leaders where I can manage calendars, communications, and admin systems with discretion, clear processes, and opportunities to streamline operations.

I am an executive virtual assistant with over five years of professional experience in customer service and administrative support, trained through ALX Africa and She Leads Africa. I specialize in executive email and calendar management, meeting coordination across time zones, document preparation, and confidential digital file organisation.

I reliably support senior executives in fast-paced remote settings by maintaining structured records, performing research and data entry, and creating reports and presentations using Google Workspace and Microsoft Office. I have consistently delivered high-quality client service, achieving strong satisfaction metrics in prior roles.

I am tech-savvy, detail-driven, and adaptable, with proven skills in project tools (Trello, Asana, ClickUp), communication platforms (Zoom, Slack, Microsoft Teams), CRMs (HubSpot, Zoho), and basic design support (Canva, CapCut). I bring discretion, strong written and verbal communication, and a focus on meeting deadlines.

Experience

Work history, roles, and key accomplishments

Current

Executive Virtual Assistant

Current

Freelance

Jan 2025 - Present (11 months)

Provided remote executive support including calendar and email management, meeting coordination across time zones, and preparation of business documents and reports to improve executive productivity. Maintained confidential digital records and conducted research, data entry, and task tracking for multiple clients.

Calendar Management Google Workspace Microsoft Office document preparation Data Entry

Customer Service Representative

Prifak Ventures

Jan 2018 - Dec 2024 (6 years 11 months)

Delivered email, chat, and telephone support achieving over 90% customer satisfaction, managed complex client inquiries and CRM records, and collaborated with teams to resolve issues and meet performance targets. Built documentation and communication processes supporting operational efficiency.

Customer Support CRM Email Support Documentation Communication Problem Solving