Umar Fatima

I am a detail-oriented virtual executive assistant with hands-on experience managing executive calendars, organizing document systems, and handling high-volume email and customer inquiries. I deliver conflict-free scheduling and streamlined file structures to improve retrieval and efficiency.

In recent freelance and remote roles I organized 100+ documents into structured Google Drive folders, managed weekly and monthly calendars via Google Calendar and Calendly, and filtered and responded to 60+ daily emails to reduce client workload. I also supported customer success functions, maintaining a 95% response rate within 24 hours and creating a Notion FAQ to cut repeated questions.

I hold a Bachelor of Arts in Mass Communication from the University of Lagos and certifications in executive virtual assistance and remote productivity tools. I prioritize clear communication, proactive task management, and using tools like Google Workspace, ClickUp, Notion, and Calendly to improve operations for busy leaders.