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Tirop Sambu

@tiropsambu

🌟 Passionate Health and Wellness Coach with valuable customer service experience!

United States
Message

Thriving at the intersection of customer service excellence and health coaching empowerment.

With over 5 years of experience, I bring a unique blend of skills to the table. I'm passionate about exceeding expectations in both realms, whether it's building strong client relationships or guiding individuals towards lasting wellness improvements.

In my customer service roles, I consistently resolved issues efficiently and provided exceptional service, leaving clients truly satisfied. Transitioning to health coaching, I've honed my ability to motivate and empower individuals through active listening, motivational interviewing, and SMART goal setting.

Juggling high caseloads while maintaining unwavering empathy is my forte. I'm eager to leverage my diverse skillset and unwavering dedication to making a positive impact on a team that values both exceptional service and individual well-being.

If you're seeking someone who is passionate, adaptable, and committed to exceeding expectations, let's connect!

Experience

Noom logoNO

Goal Specialist

Noom

Nov 2020 - Oct 2022 (1 year 11 months)

- Guided 500+ clients to set & achieve health goals through motivational coaching & active listening.
- Translated health data into insightful recommendations, improving outcomes.
- Produced videos on work-life balance for 1,500+ employees
- Maintained client confidentiality with utmost commitment

KM
Current

Television Director

KASS Media

Nov 2017 - Present (6 years 6 months)

- Streamlined production processes, boosting viewership by 30% for 200+ radio and television shows.
- Orchestrated live broadcasts in 2 international markets, reaching an audience of over 1 million viewers.
- Thrived in high-stress media environments, consistently delivering quality results to clients.

MOM's Organic Market logoMM

Wellness Team Member

MOM's Organic Market

May 2018 - Sep 2019 (1 year 4 months)

- Assisted customers in making informed decisions about health and wellness products, driving a 20% increase in satisfaction.
- Adapted quickly to a fast-paced environment, enhancing productivity and efficiency.
- Trained newly onboarded employees, elevating customer service ratings.

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