Brie Jackson
@briejackson
Dedicated professional with extensive experience in customer service and wellness.
United StatesWhat I'm looking for
I am a dedicated and adaptable professional with extensive experience in customer service, retail leadership, and holistic wellness. My career has been defined by my ability to lead by example, create welcoming environments, and mentor team members toward success. I thrive in fast-paced settings, where I can utilize my strong multitasking skills and maintain efficiency under pressure. My background in medical terminology, anatomy, and physiology, combined with therapeutic training, enhances my communication in healthcare-related contexts.
Throughout my career, I have consistently provided exceptional customer experiences, whether as a Style Consultant at Target or a Barista at Wegmans. I pride myself on my conflict resolution skills and my ability to communicate with empathy. I have a proven track record of supporting new team member training and fostering collaboration across departments, which has contributed to a positive workplace culture. My commitment to integrity, consistency, and growth drives me to continually seek opportunities for personal and professional development.
Experience
Work history, roles, and key accomplishments
Style Consultant / Customer Service
Target
Jun 2024 - Present (1 year 1 month)
Provided exceptional customer experiences with a professional and positive demeanor. Assisted with product knowledge and styling, boosting guest confidence and satisfaction. Supported new team member training and encouraged collaboration across departments.
Customer Service / Cashier
Ollie's Bargain Outlet
Jun 2022 - Present (3 years 1 month)
Handled high-volume transactions while maintaining a friendly, organized checkout experience. Assisted in recovery and restocking, ensuring departments stayed clean and shoppable. Frequently resolved customer issues calmly and respectfully.
Barista
Wegmans
Jan 2018 - Present (7 years 6 months)
Educated customers on coffee blends, origins, and roasting methods. Maintained cleanliness, speed, and service quality during peak hours. Trained new baristas and taught the basics of latte art and customer etiquette.
Shoe Brand Team Member / Merchandiser
Target
Jan 2015 - Present (10 years 6 months)
Reorganized sales floors and end caps to improve product visibility. Assisted guests with footwear purchases and trained new team members.
Receptionist
Hair 2NV
Jun 2014 - Present (11 years 1 month)
Helped clients book appointments and provided front desk support. Served refreshments, handled deposits, and maintained cleanliness.
Education
Degrees, certifications, and relevant coursework
Aveda Institute
Graduate, Massage Therapy
Completed a comprehensive 600-hour program in massage therapy, including 260 hours of hands-on clinic experience. Received training in various modalities such as Deep Tissue, Swedish, Aromatherapy, Hydrotherapy, and Chair Massage. Additional coursework covered Anatomy, Physiology, Pathology, Kinesiology, First Aid/CPR, and Medical Terminology.
Harford Community College
Coursework, Psychology and Sociology
Activities and societies: Participated in Student Empowerment Club to promote social impact.
Undertook coursework in Psychology and Sociology, focusing on child development, attachment, and communication. Actively participated in the Student Empowerment Club, contributing to initiatives that promoted social impact.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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