Dani PierceDP
Open to opportunities

Dani Pierce

@danipierce

Dedicated healthcare coach with expertise in client support and wellness.

United States

What I'm looking for

I am seeking a role that allows me to leverage my healthcare expertise while fostering client relationships and promoting wellness.

As a passionate healthcare coach at UnitedHealthcare, I specialize in providing remote health coaching to clients, helping them develop personalized care plans and achieve their health goals. My role involves offering ongoing support and resources, ensuring clients navigate the complexities of healthcare systems effectively. I collaborate closely with healthcare providers to optimize patient outcomes, making a significant impact on their health journeys.

With a strong background in customer service and sales, I have honed my communication skills through various roles, including as an Outbound Sales Representative and Customer Service Representative. My experience managing high-volume inquiries and building positive relationships has equipped me with the ability to address concerns promptly and efficiently. I also have a solid foundation in healthcare knowledge, reinforced by my education in Medical Billing & Coding.

Experience

Work history, roles, and key accomplishments

UN
Current

Healthcare Coach

UnitedHealthcare

Oct 2023 - Present (1 year 8 months)

Provide remote health coaching to clients, assisting them with personalized care plans, lifestyle changes, and health improvements. Offer ongoing support and resources to clients navigating complex healthcare systems.

LS

Assistant Head Housekeeper

La Quinta Inns & Suites

Feb 2012 - Sep 2016 (4 years 7 months)

Supervised a team of 14 housekeeping staff members, ensuring cleanliness and organization of guest rooms and public areas while training new staff.

GM

Customer Service Representative

Golden Hills MHP

Jun 2008 - Sep 2017 (9 years 3 months)

Managed high-volume phone inquiries, addressing tenant concerns with a focus on exceptional service and resolving issues in a timely manner.

Education

Degrees, certifications, and relevant coursework

Grantham University logoGU

Grantham University

Associate of Applied Science, Medical Billing & Coding

2020 - 2024

Pursuing an Associate of Applied Science in Medical Billing & Coding, focusing on the principles and practices of medical billing, coding, and healthcare management.

Tech stack

Software and tools used professionally

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Dani Pierce - Healthcare Coach - UnitedHealthcare | Himalayas