Tiny Mamida

I am a dedicated customer support agent with over eight years of experience in providing exceptional service and support. My journey began at Takelot, where I honed my skills in technical support and customer relations. I excelled in resolving product-related inquiries and maintaining high standards of service, which laid a strong foundation for my subsequent role at Amazion.

At Amazion, I took on the challenge of addressing customer issues related to orders, returns, and account management. My commitment to understanding customer needs and providing timely solutions led to improved customer satisfaction ratings. I believe in the importance of effective communication and collaboration with cross-functional teams to enhance the overall customer experience. My educational background in marketing and customer service leadership complements my practical experience, equipping me with the tools to drive customer-centric initiatives.