Hlengiwe Ntenga

I am a dynamic Customer Service Representative with over four years of experience delivering exceptional client care in fast-paced environments, skilled in communication, troubleshooting, multitasking, and account management. I have a proven track record of resolving inquiries, organizing technical support when needed, and implementing marketing strategies to increase customer engagement and satisfaction.

I have supervised and trained new team members, improved team performance, managed returns and order tracking, and maintained CRM records to enhance data accuracy. I am committed to creating positive customer experiences that foster loyalty and repeat business.