Open to opportunities

Timothy Onno

@timothyonno

Vice President leading investor capital-raising, investor outreach, and CRM-driven pipeline growth for family offices and institutions.

Canada

Message

What I'm looking for

I’m looking to grow a long-term career in sales and business development—building investor relationships, running qualified outreach and follow-up, and owning CRM-driven pipelines while collaborating across teams.

At Spike Capital, I manage relationships with family offices, institutional investors, and accredited investors throughout the capital-raising process. I lead outbound business development, run investor meetings and follow-ups, and build investor presentations and fundraising materials while overseeing a two-person client relations team and maintaining CRM and investor pipelines.

Before that, I worked as a Portfolio Analyst with the Department of National Defence, analyzing business processes and operational workflows and preparing recommendations for management. I also bring operational leadership from Jump Contact as an Operations Manager and customer-facing sales experience from appointment setting and crew leadership.

Experience

Work history, roles, and key accomplishments

Current

Non Resident Tax Auditor

Current

Canada Revenue Agency

Jan 2025 - Present (1 year 7 months)

Reviewed 25% more files than team members monthly and outperformed production budget by 33% annually. Educated taxpayers on liabilities and maintained accuracy by verifying taxpayer information.

Tax Auditing Taxpayer Education Data Verification Collaboration

Appointment Setter

Spike Capital

Feb 2024 - Sep 2025 (1 year 7 months)

Consistently scheduled 50+ qualified sales appointments per week for the executive sales team. Conducted consultative discovery calls to identify client needs and build rapport.

Appointment Setting Lead Qualification CRM Management Consultative Selling

Vice President

Spike Capital

Feb 2024 - Sep 2025 (1 year 7 months)

Managed relationships with 50+ prospective investors including family offices and institutional investors. Led outbound business development and oversaw a two-person client relations team.

Investor Relations Business Development CRM Management Team Leadership Fundraising

Operations Manager

Jump Contact

Feb 2024 - Jan 2025 (11 months)

Managed and mentored a team of seven call answering agents. Designed a training program that reduced customer churn by 20%.

Team Management Training Workforce Planning

Portfolio Analyst

Department of National Defence

Jan 2020 - Jan 2024 (4 years)

Analyzed business processes and operational workflows to identify efficiency opportunities. Prepared reports and recommendations to support strategic decision-making.

Data Analysis Process Improvement Reporting

Crew Leader

College Pro

Apr 2021 - Sep 2022 (1 year 5 months)

Led a crew that sold over $100,000 in window washing services in one season. Organized, trained, and enforced safety protocols for window washing crews.

Team Leadership Sales Safety Compliance Training

Administrative Clerk

Amped Sports Lab & Physiotherapy Clinic

Jun 2017 - Dec 2020 (3 years 6 months)

Produced professional business correspondence and audited daily transactions. Handled calls from customers and team members needing administrative assistance.

Administrative Support Correspondence Audit Customer Service