HHhicham hijazi
@hichamhijazi
Results-driven bilingual professional in financial services and administration.
CanadaWhat I'm looking for
I am a results-driven bilingual professional with extensive experience in financial services, administration, and customer-focused roles. My strong leadership and analytical skills have enabled me to drive growth and enhance team performance while ensuring compliance and operational excellence. I have a proven track record of delivering exceptional client service and implementing customer-centric solutions.
In my current role as an Associate Investment Funds Advisor with the Department of National Defense, I conduct in-depth financial consultations with Canadian Forces members and veterans, managing investment portfolios exceeding $5M and achieving a 12% growth rate. My previous experience includes leading operational functions at Brookstreet Hotel and serving as a Banking Advisor at RBC, where I significantly increased client engagement and branch revenue.
With a continuous improvement mindset, I actively seek opportunities to optimize workflows and enhance customer experiences. I am currently pursuing a PMP certification to further strengthen my project management and leadership capabilities.
Experience
Work history, roles, and key accomplishments
Associate Investment Funds Advisor
Department of National Defense - SISIP Financial
Jun 2022 - Present (2 years 11 months)
Conduct in-depth financial consultations with Canadian Forces members and veterans, developing customized investment strategies. Managed investment portfolios exceeding $5M, achieving a 12% growth rate while ensuring compliance with regulatory requirements.
Partner Lead & Night Audit Supervisor
Brookstreet Hotel
Nov 2019 - Present (5 years 6 months)
Led administrative and operational functions, ensuring seamless execution of front desk operations and financial audits. Enhanced operational processes and optimized financial reporting, leading to improved guest satisfaction metrics.
Banking Advisor
RBC The Royal Bank of Canada
Oct 2021 - Jun 2022 (8 months)
Delivered tailored financial solutions, increasing client engagement by 20% and branch revenue by 15%. Streamlined client data management, enhancing efficiency and service delivery while ensuring adherence to banking standards.
Housing Manager
Al Ghanim Industries
Dec 2014 - Apr 2015 (4 months)
Managed vendor relationships and coordinated maintenance services, ensuring high-quality service delivery. Handled administrative functions for effective team management and project execution.
Associate Director, Administration and Workplace Services
Ernst and Young
May 2015 - Aug 2019 (4 years 3 months)
Managed annual budgets exceeding $1M, optimizing spending through strategic forecasting. Implemented policies for regulatory compliance and led cross-functional teams to align with business objectives.
Education
Degrees, certifications, and relevant coursework
CACollège La Cité des Affaires
Programme Relais Connexion in Administration, Administration
2021 - 2021
Completed training in Administration focusing on priority management and accounting.
Lebanese University
Bachelor of Hotel Management, Hotel Management
2002 -
Completed a Bachelor of Hotel Management, which is equivalent to a Canadian Bachelor’s Degree (4 years) as recognized by World Education Services (WES).
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
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