I am seeking a people-operations or HR support role focused on onboarding, compliance, training, and improving the employee experience.
Timothy Boylan
@timothyboylan89
MBA-trained operations and people leader specializing in onboarding, compliance, and program development.
What I'm looking for
I am an MBA-trained operations and program leader with 10+ years of experience in student advising, program development, staff training, and client engagement. I consistently drive process improvements, manage budgets and compliance, and lead teams to exceed participation and profitability targets in recreation and education settings.
I have a strong track record advising students, maintaining high retention rates, implementing value stream and SWOT-based improvements, and coordinating onboarding and payroll processes for multi-site programs. I seek roles focused on onboarding, compliance, training, and employee experience where I can apply my operations and people-centric skills to improve outcomes.
Experience
Work history, roles, and key accomplishments
Substitute Teacher
Teachers On Call
Sep 2023 - Present (2 years 6 months)
● Maintained classroom continuity and behavioral stability across diverse K-12 settings, supporting consistent instructional delivery.
● Communicated effectively with school staff to support smooth day-to-day operations.
Pickleball Lead Manager
Life Time
Apr 2023 - Jan 2026 (2 years 9 months)
• Led departmental operations including budgeting, revenue forecasting, payroll oversight, and staff supervision for a high-volume program.
• Directed onboarding, scheduling, payroll reporting, and compliance for staff and contractors across multiple programs.
• Partnered with corporate leadership on growth initiatives, pricing strategy, and marketing alignment.
Sports League Coordinator
Life Time
Aug 2021 - Apr 2023 (1 year 8 months)
• Oversaw day-to-day operations for youth and adult leagues, including scheduling, staffing, and logistics.
• Managed payroll processing and time tracking for all third-party contractors and referees.
• Coordinated event budgets, vendor contracts, and payment reconciliation for league activities.
• Analyzed participation data to inform future programming decisions and improve member engagement.
• Served as first point of contact while ensuring adherence to entry and health-screening protocols.
• Maintained confidentiality and professionalism in a regulated healthcare environment.
Lifeguard and Swim Instructor
Life Time
Oct 2019 - Jun 2020 (8 months)
• Ensured safety and compliance in aquatic environments through protocol enforcement and incident response.
• Communicated clearly with members and staff to support a safe, organized facility.
Online English Instructor
iTutorGroup
Aug 2017 - Oct 2019 (2 years 2 months)
• Delivered virtual instruction to diverse learners using structured lesson plans.
• Maintained high performance ratings through preparation, adaptability, and clear communication.
Student Services Specialist II
Herzing University Online
Jan 2016 - Sep 2017 (1 year 8 months)
● Maintain a 97% retention rate for students under advisement.
● Help prepare all programmatic accreditor annual, interim, and other required reports; assist in the development of marketing and communications plans and materials.
● Proficient in using value stream maps for projects that have included clinical application process, period of non-enrollment approval process, program change process.
Educational Funding Advisor II
Herzing University Online
Aug 2012 - Jan 2016 (3 years 5 months)
● Conducted student needs analyses; ensured FAFSAs were completed properly by auditing files with 100% accuracy; administered financial aid awards; and completed budget sheets for students with 98% accuracy and efficiency.
● Facilitated training/development opportunities for staff members when new processes and new information was implemented.
Education
Degrees, certifications, and relevant coursework
Herzing University
Master of Business Administration, Business Management
Master of Business Administration in Business Management from Herzing University.
Carroll University
Bachelor of Science, Education Studies
Bachelor of Science in Education Studies from Carroll University.
Management and Strategy Institute
Six Sigma White Belt, Process Improvement
Completed Six Sigma White Belt certification through the Management and Strategy Institute.
Management and Strategy Institute
Project Management Essentials, Project Management
Completed Project Management Essentials course through the Management and Strategy Institute.
State of Wisconsin
Short Term Substitute License, Education
Holds a Teaching - Short Term Substitute License (3 year) issued by the State of Wisconsin.
Availability
Location
Authorized to work in
Salary expectations
Social media
Skills
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