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Timothy Boylan

@timothyboylan89

MBA-trained operations and people leader specializing in onboarding, compliance, and program development.

United States
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What I'm looking for

I am seeking a people-operations or HR support role focused on onboarding, compliance, training, and improving the employee experience.

I am an MBA-trained operations and program leader with 10+ years of experience in student advising, program development, staff training, and client engagement. I consistently drive process improvements, manage budgets and compliance, and lead teams to exceed participation and profitability targets in recreation and education settings.

I have a strong track record advising students, maintaining high retention rates, implementing value stream and SWOT-based improvements, and coordinating onboarding and payroll processes for multi-site programs. I seek roles focused on onboarding, compliance, training, and employee experience where I can apply my operations and people-centric skills to improve outcomes.

Experience

Work history, roles, and key accomplishments

Life Time logoLT

Pickleball Lead Manager

Life Time

Apr 2023 - Jan 2026 (2 years 9 months)

• Led departmental operations including budgeting, revenue forecasting, payroll oversight, and staff supervision for a high-volume program.
• Directed onboarding, scheduling, payroll reporting, and compliance for staff and contractors across multiple programs.
• Partnered with corporate leadership on growth initiatives, pricing strategy, and marketing alignment.

Life Time logoLT

Sports League Coordinator

Life Time

Aug 2021 - Apr 2023 (1 year 8 months)

• Oversaw day-to-day operations for youth and adult leagues, including scheduling, staffing, and logistics.
• Managed payroll processing and time tracking for all third-party contractors and referees.
• Coordinated event budgets, vendor contracts, and payment reconciliation for league activities.
• Analyzed participation data to inform future programming decisions and improve member engagement.

Life Time logoLT

Lifeguard and Swim Instructor

Life Time

Oct 2019 - Jun 2020 (8 months)

• Ensured safety and compliance in aquatic environments through protocol enforcement and incident response.
• Communicated clearly with members and staff to support a safe, organized facility.

Herzing University Online logoHO

Student Services Specialist II

Herzing University Online

Jan 2016 - Sep 2017 (1 year 8 months)

● Maintain a 97% retention rate for students under advisement.
● Help prepare all programmatic accreditor annual, interim, and other required reports; assist in the development of marketing and communications plans and materials.
● Proficient in using value stream maps for projects that have included clinical application process, period of non-enrollment approval process, program change process.

Herzing University Online logoHO

Educational Funding Advisor II

Herzing University Online

Aug 2012 - Jan 2016 (3 years 5 months)

● Conducted student needs analyses; ensured FAFSAs were completed properly by auditing files with 100% accuracy; administered financial aid awards; and completed budget sheets for students with 98% accuracy and efficiency.
● Facilitated training/development opportunities for staff members when new processes and new information was implemented.

Education

Degrees, certifications, and relevant coursework

HU

Herzing University

Master of Business Administration, Business Management

Master of Business Administration in Business Management from Herzing University.

Carroll University logoCU

Carroll University

Bachelor of Science, Education Studies

Bachelor of Science in Education Studies from Carroll University.

Management and Strategy Institute logoMI

Management and Strategy Institute

Six Sigma White Belt, Process Improvement

Completed Six Sigma White Belt certification through the Management and Strategy Institute.

Management and Strategy Institute logoMI

Management and Strategy Institute

Project Management Essentials, Project Management

Completed Project Management Essentials course through the Management and Strategy Institute.

SW

State of Wisconsin

Short Term Substitute License, Education

Holds a Teaching - Short Term Substitute License (3 year) issued by the State of Wisconsin.

Tech stack

Software and tools used professionally

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