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Jill Hurley

@jillhurley

Higher education professional coordinating academic coaches and supporting graduate business and information systems students.

United States

Message

At Instructional Connections, I coordinate and monitor academic coaches supporting graduate business and information systems courses across multiple universities. I facilitate course content, support students, and collaborate with faculty to maintain instructional quality and consistency.

At Moog, Inc., I managed the IT internship program’s full-cycle recruiting, onboarding, employment documentation, and compliance. I also refined program structure, onboarding materials, and hiring processes, and partnered with Early Career Acquisition and Workday stakeholders on standardization.

Experience

Work history, roles, and key accomplishments

Current

Education Support Professional

Current

Temple University

Jun 2016 - Present (10 years 4 months)

Support MIS5001 – Information Technology Management through virtual class assistance, student support, assignment grading, and faculty collaboration. Completed Fox School of Business Online Teaching Certification.

Virtual Class Support Student Support Assignment Grading Faculty Collaboration Online Teaching

Current

Coordinating Coach

Current

Instructional Connections

Jul 2015 - Present (11 years 3 months)

Support and monitor academic coaches across graduate-level business and information systems courses for multiple universities. Facilitate course content, provide student support, and collaborate with university faculty to maintain instructional quality and consistency.

Academic Coaching Student Support Faculty Collaboration LMS administration Canva Blackboard LMS D2L Moodle Google Workspace Microsoft 365 Excel

IT Intern Program Manager

Moog, Inc.

Dec 2022 - Apr 2026 (3 years 4 months)

Managed full-cycle recruiting for the IT internship program, including candidate sourcing, screening, interviewing, selection, and offer extension. Owned new-hire onboarding and orientation, coordinating employment documentation, program policies, payroll, and intern readiness.

Full Cycle Recruiting Candidate Sourcing Screening Interviewing Onboarding Orientation Employment Documentation Compliance Program Management Workday Human Resources Employee Relations Performance Reviews Process Improvement

Online Instructor

Vista College

Jun 2016 - Oct 2021 (5 years 4 months)

Taught a broad portfolio of business courses, including information systems, accounting and finance, economics, management, entrepreneurship, sales management, and operations management. Supported course development and design while facilitating discussions, grading, student communication, and outreach to at-risk learners.

Teaching Course Development Curriculum Design Student Communications Student Outreach Information Systems Accounting Finance Economics Management entrepreneurship Sales Management Operations Management

Financial Institutions Conversions Manager

Fifth Third Bank

Dec 2004 - Apr 2009 (4 years 4 months)

Managed a team through onboarding, training, day-to-day performance support, and operational execution. Streamlined onboarding and conversion processes to improve consistency, knowledge transfer, and employee readiness.

Team Management Onboarding Training Performance Support Operational Execution Process Improvement Knowledge transfer Employee Readiness

Information Management Leadership Program

GE Aviation

Jul 2003 - Dec 2004 (1 year 5 months)

Participated in a leadership program with a Six Sigma Green Belt focus, rotating through technical project management, financial data warehousing, and budget representative roles.

Six Sigma Green Belt Leadership Project Management Data Warehouse Budgeting Forecasting Cognos Eureka Reporting

Financial Data Warehousing / ODC Manager

GE Aviation

Managed offshore development activities and coordinated delivery across distributed teams. Converted existing Eureka reports to Cognos and trained users on reporting cubes and tools.

Offshore Development Distributed Teams Data Warehouse Cognos Eureka Report Conversion User Training

Lead Business Systems Analyst

Fifth Third Bank

Analyzed business and user needs, documented requirements, and defined functional solutions using SDLC methodology. Led rollout of an ATM Cash Management vendor application that generated approximately $1 million in first-year revenue.

Business Analysis Requirements Documentation SDLC Functional Solutioning ATM Management Vendor Management Project Rollout

Information Management Leadership Program Budget Representative

GE Aviation

Tracked monthly expenses and supported forecasting and annual budget planning.

Budgeting Forecasting Expense Tracking Financial Planning

Technical Project Manager

GE Aviation

Coordinated launch, training, and onboarding for a customer collaboration tool across 50 major accounts. Provided customer-facing and internal user support for Live Link/Customer Collaboration tools.

Project Management Training Onboarding Customer Collaboration LiveLink User Support