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@timotheuser
Fitness coach and business developer blending client care with commercial growth.
I am a dedicated fitness and nutrition coach with a strong background in business development and customer engagement. I combine discipline and attention to detail to help clients improve health, strength, and wellbeing through personalized programs.
My commercial experience includes full-cycle sales, account management, and customer support for payments and engineering services across international markets. I have delivered product demos, negotiated deals, and maintained CRM records to ensure smooth handoffs to support and success teams.
I thrive in fast-paced environments and enjoy building meaningful client relationships, whether coaching one-on-one or managing B2B partnerships. I bring proven skills in prospecting, client needs analysis, and aligning technical delivery with expectations.
I hold a Master’s Degree in International Business and recent certification in AI technologies, strategy, and ethics, and I am seeking part-time remote opportunities that let me contribute to company growth while maintaining a balanced, active lifestyle.
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Work history, roles, and key accomplishments
Trust
Nov 2024 - Present (1 year)
Provide personalized training and nutrition programs to improve clients' health, strength, and well-being while maintaining high client retention and satisfaction.
Telus International
Jan 2022 - Mar 2022 (2 months)
Engaged Benelux prospects to present payments solutions, conducted demos and discovery calls, and managed the full sales cycle to onboard new Stripe customers.
Telus International
Feb 2021 - Jan 2022 (11 months)
Provided empathetic phone and email support to Stripe users, resolving high-volume inquiries and handling sensitive issues such as account access and user safety.
QCS Services
Sep 2016 - Mar 2020 (3 years 6 months)
Led business development for construction engineering services in southern France, prospecting B2B clients, managing full sales cycles, and contributing to regional revenue growth.
Hugo Boss
Mar 2016 - Aug 2016 (5 months)
Advised diverse clientele in a premium retail environment, delivered personalized styling recommendations, and promoted upselling to maximize sales and satisfaction.
Hilti
Sep 2012 - Aug 2014 (1 year 11 months)
Assisted professional customers by providing technical advice on Hilti tools and construction products, presenting features and benefits to support informed purchasing decisions.
Degrees, certifications, and relevant coursework
Certification, Artificial Intelligence
Completed a certification titled 'AI — Technologies, Strategy, and Ethics' in 2024.
Master's Degree, International Business
Master's Degree in International Business completed in 2018 with coursework in optimizing and innovating business practices.
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