At Ned College, I guided prospective students through course options, entry requirements, and enrollment procedures. I promoted academic programs through direct communication and personalized follow-up.
I managed student inquiries by email, phone, and in person, recorded information in internal systems, and recommended suitable courses based on students’ needs.
At Foundever account United Healthcare, I supported members with health insurance coverage, claims, benefits, billing issues, and service requests. I also updated customer records and followed HIPAA confidentiality standards.
My background includes B2B sales and customer engagement, alongside a postgraduate diploma in management and leadership and a bachelor’s degree in chemical engineering (food processing).
