tiffany wong
@tiffanywong2
I drive SaaS renewals, retention, and account growth across Southeast Asia.
ZimbabweWhat I'm looking for
I've managed 200 commercial accounts across Southeast Asia at RSA, delivering a 95% renewal rate across approximately US$2M in annual recurring revenue.
I consistently exceeded annual sales targets by an average of 150% through renewals, expansion, upselling, and cross-selling. I led renewal strategy, pricing and contract negotiations, pipeline forecasting, and retention planning with Enterprise Account Executives, Sales Operations, Finance, and Channel Partners.
More recently, I've led marketing and business operations at Pro trim, contributing to 20% annual revenue growth and improving customer retention, foot traffic, and engagement.
Experience
Work history, roles, and key accomplishments
Marketing Manager
Pro Trim
Jan 2022 - Present (4 years 7 months)
Led marketing and business operations, contributing to a 20% increase in annual revenue. Strengthened customer retention and partnered with mall management to increase foot traffic by 25%.
Managed a portfolio of 200 commercial accounts across Southeast Asia, achieving a 95% renewal rate and managing approximately US$2M in ARR. Consistently exceeded sales targets by 150% through renewals, expansion, upselling, and cross-selling.
Inside Sales Executive
Service Source International
Apr 2013 - Jun 2015 (2 years 2 months)
Improved sales performance of APAC renewal business, ranked as the highest performer by consistently overachieving quarterly targets. Negotiated with multiple levels of customer management and managed 200 accounts per quarter.
Education
Degrees, certifications, and relevant coursework
tiffany hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
Skills
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