Tiffany Minaya
@tiffanyminaya
Dedicated professional with extensive experience in management and customer service.
What I'm looking for
I am a dedicated and detail-oriented professional with extensive experience in management and customer service. My bilingual proficiency in English and Spanish allows me to connect with diverse teams and clients, enhancing communication and collaboration. I have a proven ability to lead teams effectively, fostering trust and cooperation among staff members while ensuring operational efficiency.
In my most recent role as Front Office Manager at Courtyard By Marriott, I successfully supervised daily operations and managed employee tasks, establishing collaborative relationships that contributed to our team's success. My experience at Riverdale Car Wash further honed my skills in training new employees and addressing customer inquiries, ensuring high satisfaction levels. I am currently pursuing a Bachelor's Degree at Mercy College, which complements my practical experience and commitment to continuous learning.
Experience
Work history, roles, and key accomplishments
Front Office Manager
Courtyard By Marriott
Dec 2022 - Nov 2023 (11 months)
Led and motivated a team to foster trust and cooperation among staff members. Supervised daily operations and managed employee tasks in their absence. Established collaborative relationships with team members to ensure operational success.
Team Member
Riverdale Car Wash
Jul 2019 - Aug 2022 (3 years 1 month)
Assisted in training and developing new employees, contributing to team productivity. Managed daily scheduling and inventory control to optimize operational efficiency. Addressed customer inquiries and complaints, ensuring high satisfaction levels.
Education
Degrees, certifications, and relevant coursework
Tiffany hasn't added their education
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