Jahlaila Owens
@jahlailaowens
Business management professional with strong leadership, customer service, and administrative skills.
United StatesWhat I'm looking for
I am a business management graduate with hands-on experience supervising teams, managing daily operations, and delivering excellent customer service. I have demonstrated leadership as an assistant manager, handling employee training, cash management, scheduling, and resolving operational issues to maintain high satisfaction.
I bring strong attention to detail, proficiency with Microsoft Office (Excel, Word), and a commitment to professional growth. I am adaptable, experienced in front-desk and hospitality tasks, and motivated to apply my management, problem-solving, and administrative skills to support company growth.
Experience
Work history, roles, and key accomplishments
Assistant Manager
Sonic Drive-In
Aug 2021 - Jun 2025 (3 years 10 months)
Supervised and trained staff, managed nightly closings with cash handling and deposits, and created weekly schedules while meeting labor cost targets to maintain operational efficiency and customer satisfaction.
Front Desk Associate
Sleep Inn
Jun 2024 - Dec 2024 (6 months)
Checked guests in/out, processed payments and reconciliations, monitored security, and managed daily amenities to ensure a safe and positive guest experience.
Volunteer Coordinator
Toys For Tots
Aug 2018 - May 2022 (3 years 9 months)
Organized, sorted, and distributed donated toys and participated in community outreach and delivery events to support families during the holiday season.
Education
Degrees, certifications, and relevant coursework
University of South Carolina Salkehatchie
Business Management Studies, Business Management
2022 - 2024
Grade: 3.7 GPA
Completed coursework in business management with a 3.7 GPA and took a break from studies to focus on professional growth.
Greenbrier High School
High School Diploma, General Studies
2018 - 2022
Grade: 3.5 GPA
Graduated with a high school diploma, earned a 3.5 GPA and completed dual enrollment college credits.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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