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Tifanny Tifanny

@tifannytifanny

I coordinate logistics, resolve customer issues, and keep orders and shipments moving accurately.

Honduras
Message

What I'm looking for

I'm looking for a customer service or logistics role where I can coordinate operations, solve client issues, maintain accurate records, and contribute to efficient, high-quality service.

At Charger Logistics, I coordinate logistics operations, manage order-status and shipment-tracking inquiries, and resolve time-sensitive issues to support timely deliveries.

Previously at Km2 Solutions, I reconciled payments, credits, and discrepancies across multiple systems while maintaining accurate warranty records and improving claim-processing workflows. At Hospital del Caribe, I managed admissions, high-volume phone inquiries, patient concerns, and communication between patients and medical staff.

I'm a bilingual customer service professional who brings accurate data entry, conflict resolution, task prioritization, and strong communication to fast-paced operations.

Experience

Work history, roles, and key accomplishments

CI
Current

Customer Service Representative – Logistics

Charger Logistics Inc.

Mar 2025 - Present (1 year 6 months)

Coordinated logistics operations to ensure timely delivery of products, managed customer inquiries regarding order status and shipment tracking, and resolved logistics-related issues promptly to improve customer satisfaction.

Education

Degrees, certifications, and relevant coursework

CE

CEUTEC

Bachelor's Degree, Graphic Design

Pursuing a Bachelor's Degree in Graphic Design.

Tech stack

Software and tools used professionally

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