Vane Borjas
@vaneborjas
He coordinado operaciones logísticas, atención al cliente y equipos mientras curso una licenciatura en Recursos Humanos.
HondurasWhat I'm looking for
He desarrollado mi experiencia en atención al cliente, logística y coordinación operativa en Novedades Carolina, LaTípica y Cable Color.
En Cable Color gestioné múltiples canales de comunicación, coordiné rutas y personal técnico, resolví imprevistos operativos y monitoreé técnicos mediante GPS. También organicé operaciones diarias y apoyé la planificación de rutas eficientes.
Actualmente soy pasante universitaria de la Licenciatura en Recursos Humanos y cuento con formación como Técnico Bilingüe en Call Center, además de un diplomado de curso medio en Office.
Experience
Work history, roles, and key accomplishments
Gestor Multiskill
Cable Color
May 2018 - Oct 2024 (6 years 5 months)
Managed multiple communication channels and provided operational support and internal coordination.
Gestor De Call Visitas
Cable Color
May 2018 - Oct 2024 (6 years 5 months)
Organized daily operations, planned and designed efficient routes, and supervised and supported logistical tasks.
Gestor Logístico Dispatch
Cable Color
May 2018 - Oct 2024 (6 years 5 months)
Operated as a call center agent, provided customer service on products and technical control, coordinated routes and technical staff, resolved operational issues, and monitored technician GPS.
Encargada de bodega
LaTípica
Jan 2014 - May 2018 (4 years 4 months)
Assigned tasks to employees, handled order invoicing, managed product inventory, packed and labeled products, and supervised employee functions.
Atención al cliente
Novedades Carolina
Jan 2013 - Dec 2013 (11 months)
Provided customer service with the goal of ensuring a satisfactory sale for each client.
Education
Degrees, certifications, and relevant coursework
Centro Universitario tecnológico
Licenciatura en Recursos Humanos, Human Resources
2019 -
Pursuing a degree in Human Resources Management, currently in progress.
Centro Universitario tecnológico
Técnico Bilingüe en Call Center, Call Center
2017 - 2018
Completed a technical program in Call Center operations.
Instituto España Jesús Milla Selva
Perito Mercantil y Contador Público, Business and Accounting
2007 - 2012
Completed high school with a focus on business and accounting.
Instituto de entretenimiento en computación e ingles
Diplomado de curso medio en Office, Office
Completed a diploma in intermediate Office skills.
Tech stack
Software and tools used professionally
Availability
Location
HondurasAuthorized to work in
Salary expectations
Job categories
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