David HernandezDH
Open to opportunities

David Hernandez

@davidhernandez

Detail-oriented professional with experience in customer service and operations.

Honduras

What I'm looking for

I am looking for a role that values customer service excellence and offers opportunities for growth.

I am a highly organized and detail-oriented professional with over three years of experience in customer service, legal assistance, and administrative support. My expertise lies in managing client inquiries, scheduling, and optimizing processes to enhance operational efficiency. I have a proven track record of coordinating technician routes within the restaurant industry, ensuring smooth day-to-day operations while providing outstanding customer service.

Throughout my career, I have successfully managed customer inquiries and scheduling, utilizing tools like Google Calendar and Zoom to facilitate clear communication. My experience in CRM systems, particularly Salesforce, has allowed me to maintain accurate customer databases and generate insightful reports for service strategies. I am passionate about contributing to a growing company and thrive in environments that prioritize professionalism and customer satisfaction.

Experience

Work history, roles, and key accomplishments

CO
Current

Remote Office and Operations Support

Confidential

Jan 2021 - Present (4 years 5 months)

Managed customer inquiries and scheduling while coordinating technician routes within the restaurant industry. Streamlined workflows, maintained digital records, and assisted legal teams with documentation. Utilized various tools for efficient operations and ensured compliance with data privacy regulations.

Education

Degrees, certifications, and relevant coursework

David hasn't added their education

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Tech stack

Software and tools used professionally

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David Hernandez - Remote Office and Operations Support - Confidential | Himalayas