Open to opportunities

jose menjivar

@josemenjivar

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Dedicated logistics specialist with strong customer service skills.

Honduras

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What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities.

I am a dedicated logistics specialist with a strong background in customer service and sales. My experience spans various roles, including Sales Representative and Customer Support, where I have consistently contributed to team success and company growth. I thrive in dynamic environments and am committed to achieving objectives through teamwork and effective communication.

Throughout my career, I have developed a diverse skill set that includes proficiency in Microsoft Office applications, Zendesk, and JIRA. My ability to work under pressure and my excellent communication skills have enabled me to excel in customer-facing roles. I am passionate about leveraging my expertise to enhance operational efficiency and deliver exceptional service.

Experience

Work history, roles, and key accomplishments

Logistic Specialist

Partner Hero

Jul 2022 - Aug 2022 (1 month)

Handled logistics and dispatch operations, ensuring timely delivery and compliance with safety policies.

Logistics Dispatch Communication Teamwork Problem Solving Microsoft Office

Chat and Email Support Specialist

Rhino

Aug 2022 - Aug 2022 (0 months)

Provided support through chat and email, assisting customers with inquiries and ensuring satisfaction.

Customer Support Communication Problem Solving Teamwork Microsoft Office Zendesk

Jr Launch Coordinator

CIC Logistics Corp

Nov 2020 - Dec 2021 (1 year 1 month)

Assisted in new business development and coordination of logistics operations, ensuring efficient dispatch and delivery.

Logistics Business Development Coordination Communication Teamwork Microsoft Office Problem Solving

Customer Support II

Alorica Honduras

Oct 2015 - Jan 2020 (4 years 3 months)

Provided customer support for Comcast, addressing inquiries and resolving issues through back office operations.

Customer Support Problem Solving Communication Microsoft Office Teamwork Zendesk Time Management

Sales Representative

Allied Global Honduras

Jan 2015 - Sep 2015 (8 months)

Worked as a Sales Representative handling customer inquiries through phone, chat, and email. Focused on providing excellent customer service and achieving sales targets.