lil slimåz
@tiannajames
Dedicated customer service representative with strong problem-solving skills.
What I'm looking for
I am a motivated customer service professional with experience in resolving inquiries and enhancing customer satisfaction. My journey began at Petersfield High School, where I developed effective communication skills through group projects and presentations. These experiences prepared me for real-world customer service scenarios, allowing me to engage with customers effectively.
In my role as a Customer Service Clerk at Anson Traders, I assisted customers in resolving issues promptly, ensuring high levels of satisfaction. I collaborated with my team to streamline processes, which enhanced the overall customer experience. My dedication to professionalism and positive attitude helped me manage high-volume interactions efficiently.
Currently, as a Customer Service Representative at Continuum Global Solutions, I continue to provide exemplary support by addressing inquiries and resolving issues in a timely manner. My focus on empathy and understanding has contributed to a high customer satisfaction rating, and I am committed to maintaining positive relationships with customers to ensure their loyalty.
Experience
Work history, roles, and key accomplishments
Customer Service Clerk
Anson Traders
Sep 2023 - Mar 2024 (6 months)
Assisted customers in resolving inquiries and issues promptly and effectively, ensuring high levels of satisfaction. Collaborated with team members to streamline processes, enhancing overall customer experience and operational efficiency.
Customer Service Representative
Continuum Global Solutions
Aug 2023 - Feb 2024 (6 months)
Provided exemplary customer support by addressing inquiries and resolving issues in a timely manner, contributing to a high customer satisfaction rating. Managed a high volume of customer interactions with a focus on empathy and understanding.
High School Education
Petersfield High School
Sep 2018 - Jul 2022 (3 years 10 months)
Developed effective communication skills through group projects and presentations, enhancing ability to address customer inquiries. Gained problem-solving skills through class activities and extracurricular clubs.
Education
Degrees, certifications, and relevant coursework
Petersfield High School
High School Diploma, General Education
2018 - 2022
Developed effective communication skills through group projects and presentations, enhancing ability to address customer inquiries. Gained problem-solving skills by participating in various class activities and extracurricular clubs, preparing for real-world customer service scenarios. Engaged in role-playing exercises that simulated customer service interactions, fostering a strong understanding
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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