lil slimåzLS
Looking for a job

lil slimåz

@tiannajames

Dedicated customer service representative with strong problem-solving skills.

Jamaica

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth.

I am a motivated customer service professional with experience in resolving inquiries and enhancing customer satisfaction. My journey began at Petersfield High School, where I developed effective communication skills through group projects and presentations. These experiences prepared me for real-world customer service scenarios, allowing me to engage with customers effectively.

In my role as a Customer Service Clerk at Anson Traders, I assisted customers in resolving issues promptly, ensuring high levels of satisfaction. I collaborated with my team to streamline processes, which enhanced the overall customer experience. My dedication to professionalism and positive attitude helped me manage high-volume interactions efficiently.

Currently, as a Customer Service Representative at Continuum Global Solutions, I continue to provide exemplary support by addressing inquiries and resolving issues in a timely manner. My focus on empathy and understanding has contributed to a high customer satisfaction rating, and I am committed to maintaining positive relationships with customers to ensure their loyalty.

Experience

Work history, roles, and key accomplishments

AT

Customer Service Clerk

Anson Traders

Sep 2023 - Mar 2024 (6 months)

Assisted customers in resolving inquiries and issues promptly and effectively, ensuring high levels of satisfaction. Collaborated with team members to streamline processes, enhancing overall customer experience and operational efficiency.

CS

Customer Service Representative

Continuum Global Solutions

Aug 2023 - Feb 2024 (6 months)

Provided exemplary customer support by addressing inquiries and resolving issues in a timely manner, contributing to a high customer satisfaction rating. Managed a high volume of customer interactions with a focus on empathy and understanding.

PS

High School Education

Petersfield High School

Sep 2018 - Jul 2022 (3 years 10 months)

Developed effective communication skills through group projects and presentations, enhancing ability to address customer inquiries. Gained problem-solving skills through class activities and extracurricular clubs.

Education

Degrees, certifications, and relevant coursework

PS

Petersfield High School

High School Diploma, General Education

2018 - 2022

Developed effective communication skills through group projects and presentations, enhancing ability to address customer inquiries. Gained problem-solving skills by participating in various class activities and extracurricular clubs, preparing for real-world customer service scenarios. Engaged in role-playing exercises that simulated customer service interactions, fostering a strong understanding

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
lil slimåz - Customer Service Clerk - Anson Traders | Himalayas