Open to opportunities

Garsanna Wallace

@garsannawallace

Message

Dedicated customer service representative with strong communication skills.

Jamaica

Message

What I'm looking for

I am looking for a role that offers growth opportunities and a supportive team environment.

I am a motivated customer service representative with experience in various roles, including positions at Fusion, Advantage, and Sagility. My background has equipped me with the ability to handle customer inquiries effectively and provide exceptional service.

Graduating from St. Catherine High School in 2021, I have developed a solid foundation in communication and interpersonal skills. I am currently pursuing a certification in Assistant Office Manager, which reflects my commitment to professional growth and development.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Fusion

Provided exceptional customer service by addressing inquiries and resolving issues efficiently. Maintained a positive attitude and ensured customer satisfaction.

Customer Service Communication Problem Solving Time Management Teamwork

Customer Service Representative

Advantage

Handled customer inquiries and complaints, providing timely and effective solutions. Collaborated with team members to enhance service delivery.

Customer Service Communication Conflict Resolution Team Collaboration

Customer Service Representative

Sagility

Engaged with customers to understand their needs and provide appropriate solutions. Ensured a high level of customer satisfaction through effective communication.

Customer Service Problem Solving Empathy Multitasking