Tiana Barrett
@tianabarrett
Reliable professional with 5+ years in customer service and administration.
United StatesWhat I'm looking for
I'm Tiana Barrett, a dedicated professional with over five years of diverse experience in customer service, administrative support, and patient engagement. My journey has equipped me with exceptional communication, organization, and problem-solving skills, allowing me to thrive in both remote and fast-paced environments. I take pride in enhancing team performance and customer satisfaction through my reliable and adaptable approach.
Currently, I serve as a Customer Service Representative at Loan Max Title Loans, where I provide financial services support and ensure compliance in loan documentation. My role as a Patient Experience Specialist at Cedar Valley Functional Medicine allows me to manage patient appointments efficiently while focusing on care and satisfaction. Additionally, my experience as a Brand Ambassador has honed my skills in social media marketing and influencer strategies, further enhancing my ability to drive engagement and brand awareness.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Loan Max Title Loans
Jul 2024 - Present (1 year)
Provided financial services support to customers, including loan processing and account inquiries. Maintained accurate records and ensured regulatory compliance in loan documentation.
Brand Ambassador
Aug 2020 - Present (4 years 11 months)
Partnered with lifestyle and wellness brands to create social media content for over 5K+ followers. Drove engagement and brand awareness through influencer marketing strategies.
Patient Experience Specialist
Cedar Valley Functional Medicine
Feb 2024 - Present (1 year 5 months)
Scheduled and managed patient appointments using eClinicalWorks (eCW). Processed payments and handled inbound inquiries with a focus on patient care and efficiency.
Product Specialist
Mudd Advertising
Feb 2024 - Jul 2024 (5 months)
Supported sales and advertising teams in campaign execution and data entry. Assisted in project coordination and ensured timely delivery of marketing assets.
Cashier / Customer Service Associate
Walgreens
Aug 2019 - Mar 2020 (7 months)
Handled cash transactions and assisted customers in locating merchandise. Maintained store cleanliness and promoted reward programs.
Receptionist
Great Clips
Sep 2018 - Oct 2019 (1 year 1 month)
Greeted clients, managed appointment schedules, and handled multi-line phone system. Supported stylists with front-desk operations to enhance guest satisfaction.
Server / Hostess
Texas Roadhouse
May 2016 - Jul 2018 (2 years 2 months)
Delivered exceptional dining experiences through fast, friendly service and teamwork. Ensured customer satisfaction in a high-volume restaurant environment.
Education
Degrees, certifications, and relevant coursework
EUEverglades University
College Coursework, Alternative Medicine
Completed college coursework in Alternative Medicine. Focused on foundational concepts and practices within the field.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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