Samantha Smith
@samanthasmith
Dedicated customer service professional with strong leadership skills.
What I'm looking for
I am a dedicated customer service professional with over two years of experience in various roles, including retail and medical office environments. My journey began as a Hostess at The Bier Garden, where I honed my communication and problem-solving skills while ensuring a welcoming atmosphere for guests. This experience ignited my passion for customer care and set the foundation for my career.
Currently, I serve as a Non-Apparel Coordinator at TJ Maxx, where I lead a team and manage merchandise effectively. My role involves supervising front cashier operations and ensuring a seamless shopping experience for customers. Additionally, I work as a Front Desk Receptionist at Clarity Acne and Aesthetics Dermatology, where I utilize my skills in insurance verification and patient care to assist clients with their needs.
As I continue my education in Psychology at Virginia Commonwealth University, I remain committed to personal and professional growth. I have actively participated in community service through organizations like FCCLA and Key Club, which has enriched my understanding of teamwork and leadership.
Experience
Work history, roles, and key accomplishments
Front Desk Receptionist
Clarity Acne and Aesthetics Dermatology
Dec 2024 - Present (6 months)
Worked as the Front Desk Receptionist. Responsible for managing appointments and handling patient information. Provided customer care and handled insurance verification.
Non-Apparel Coordinator
TJ Maxx
Jan 2023 - Present (2 years 5 months)
Started as a Merchandise Associate and was promoted to Non-Apparel Coordinator (Supervisor). Also served as a Front Cashier Coordinator (Supervisor) on and off. Managed merchandise and supervised associates.
Hostess
The Bier Garden
Oct 2021 - Present (3 years 8 months)
Worked as a Hostess for about a year. Responsible for greeting customers and managing seating arrangements. Ensured a positive dining experience for patrons.
Education
Degrees, certifications, and relevant coursework
Virginia Commonwealth University
Bachelor of Science, Psychology
2022 - 2024
Majoring in Psychology, currently taking a break from College studies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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