siarah shurtz

I have several 4+ years of customer service experience and enjoy working with people in fast paced environments. I’m used to handling multiple tasks at once, staying organized, and making sure customers feel welcomed and taken care of. I bring a reliable, easy-to-work-with approach and a positive attitude.

In a healthcare setting as a Food Service Worker, I interacted with patients and staff daily while maintaining a professional and friendly attitude. I managed multiple responsibilities while staying organized, and I communicated clearly with my team and customers to keep things running smoothly.

As a Customer Service Representative at Bucking Brew, I provided friendly, fast service in a high volume environment. I took orders, handled payments and transactions, answered customer questions, and stayed organized and efficient during busy shifts—strengthening my communication and multitasking skills.

Through remote roles with customer support, I helped customers through chat and email while answering questions about orders and accounts. I kept records of customer interactions, updated information, managed multiple conversations at once while staying accurate, and focused on making sure customers felt heard and helped—whether by phone or digital support.