Auserre OmniEssence
@auserreomniessence
Customer service professional skilled in event support, communication, and problem solving.
What I'm looking for
I am a motivated, service-driven customer service professional with hands-on experience across retail, event planning, and collections. I bring strong interpersonal and communication skills and a consistent, solution-oriented approach to customer interactions.
In my current role as an Event Planner Assistant I coordinate vendors, maintain event calendars, create promotional materials, manage social media, and assist with website updates—helping to deliver well-organized events and compelling marketing content.
Prior roles include team member and sales floor associate positions where I supported store standards, inventory management, and customer-facing sales of wellness products, as well as a medical debt collector role focused on negotiation, payment plans, and patient financial education.
I am detail-focused, culturally competent, and thrive in collaborative environments where I can apply multitasking, time-management, and quick-learning abilities to support operational excellence and customer satisfaction.
Experience
Work history, roles, and key accomplishments
Event Planner Assistant
Build-A-Bash
Jan 2024 - Present (1 year 8 months)
Schedule and coordinate event logistics, maintain vendor relationships and marketing materials, and manage social media and website content to support event promotion and execution.
Team Member
Whole Foods Market
Feb 2023 - Jan 2024 (11 months)
Delivered friendly customer service, managed product displays and inventory, processed special orders, and promoted store programs while maintaining SOPs and store standards.
Medical Debt Collector
Americollect Inc
Jan 2022 - Jan 2023 (1 year)
Contacted patients to negotiate payment plans and resolve accounts, provided financial education, and used solution-oriented communication to recover balances.
Sales Floor Associate
Dollar Tree
Jan 2021 - Dec 2021 (11 months)
Provided customer assistance, supported sales initiatives, maintained organized shopping environments, and helped answer merchandise inquiries to drive store performance.
Front Desk Assistant
MyNP Professionals
Feb 2020 - Dec 2020 (10 months)
Managed patient check-ins, high-volume phone communications, scheduling and administrative tasks, and transitioned front-desk operations to virtual workflows.
Education
Degrees, certifications, and relevant coursework
University of Wisconsin–Milwaukee
Bachelor of Science, Marketing
2021 -
Pursuing a Bachelor of Science in Marketing at the University of Wisconsin–Milwaukee beginning August 2021.
Availability
Location
Authorized to work in
Job categories
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