Thompson Ataha

Delivered hourly plant status data, reports, and updates on operational activities using data entry tools like MS Excel. Maintained 98% efficiency by operating and maintaining GE gas-powered generation systems with strict adherence to HSE standards.

Provided patient and compassionate support to community members, effectively resolving issues such as account login difficulties. Guided members in connecting their wallets and provided prompt support to new users through tasks and platform features.

Streamlined tasks scheduling between Planning and O&M departments, reducing auxiliary equipment failures and minimizing power plant downtime. Monitored plant systems, prepared internal reports, and accurately documented Work Orders.

Ensured accurate and transparent management of financial records using MS 365 tools. Proposed bulk-buying strategy to management resulting in cost cutting and boosting resource efficiency.

Provided user support via social channels and helped onboard new users, relaying technical issues and providing feedback to the core team. Helped organize virtual events to enhance engagement, trust, and create awareness about web3 data.

Developed a streamlined business operations system, enhancing record keeping, debt prevention, and timely order delivery, resulting in 98% operational efficiency. Maintained consistent communication with stakeholders and customers, ensuring prompt resolution of concerns.

Led staff coordination and resolved operational and customer issues ensuring smooth service delivery and team alignment. Assisted in operational supervision, helping maintain consistent performance and timely task execution.

Greeted guests warmly and addressed their needs with professionalism ensuring positive and memorable experience. Captured guest information with privacy compliance, ensuring data protection and guest confidence.

Currently pursuing a certification in Google Cloud Computing, developing expertise in cloud technologies and services provided by Google Cloud.

Completed a certification in Data Management with Microsoft 365, focusing on essential skills for effective data handling and organization within the Microsoft ecosystem.

Obtained a certification in Getting Started with Microsoft 365, gaining foundational knowledge and practical skills for utilizing Microsoft 365 tools.

Completed a Bachelor of Engineering in Electrical/Electronics Engineering, acquiring comprehensive knowledge in electrical systems, electronics, and related engineering principles.