Thomas Murphy
@thomasmurphy
I drive revenue growth through account management, sales, real estate, and data-informed client solutions.
United StatesWhat I'm looking for
I've generated $3.7M+ in residential sales volume at Real Broker LLC, guiding clients through high-stakes transactions with proactive communication, negotiation, and trusted advisory support.
At Worldwide Express, I onboarded 20+ customers and generated $124K+ in revenue through outbound acquisition. I achieved 145% of Q1/Q2 quota, ranked in the top 10 nationally among 500+ comparable reps, and increased average weekly account margin by 45% through onboarding and account optimization.
Through Murphy Overseas LLC, I maintain client relationships in a fast-paced logistics environment, supporting 100% customer retention and 15% year-over-year growth in client business volume. I also develop visual data reports to identify performance trends and opportunities for improvement.
Earlier, as a Financial Analyst Intern at World Vision, I turned large datasets into clear Excel and Power BI reports and communicated complex financial information across cross-functional teams. I bring a consultative, data-informed approach to client growth, operations, and problem-solving.
Experience
Work history, roles, and key accomplishments
• Managed 20+ SMB accounts, maintaining 99% retention through proactive relationship management.
• Led onboarding and account optimization, increasing weekly account margin by 45%.
• Generated $124K+ in revenue through customer acquisition and account growth.
• Achieved 145% of Q1/Q2 quota, ranking top 10 nationally among 500+ reps.
Customer Success Coordinator
The Emerald Group
May 2024 - Oct 2025 (1 year 5 months)
• Primary contact for clients and inbound leads on a Seattle team generating $41.5M+ in annual sales.
• Managed lead qualification, client communication, follow-ups, and relationship development.
• Supported team operations through CRM management, transaction coordination, and scheduling.
• Generated $3.7M+ in residential sales through client relationships and business development.
• Negotiated $100K+ in concessions, credits, and repairs to secure favorable client outcomes.
• Managed clients from consultation through closing, earning multiple 5-star reviews and Zillow Premier Agent status.
Analyzed large financial datasets using Microsoft Excel and Power BI to develop comprehensive reports and visualizations, while communicating complex insights to cross-functional teams and collaborating effectively with colleagues across an international organization.
Education
Degrees, certifications, and relevant coursework
Babson College
Entrepreneurship Exchange Program, Business
2024 - 2024
Grade: 4.0
Activities and societies: Entrepreneurship, Business Fraternity (DSP), WA State RE License
Selected for a competitive entrepreneurship exchange focused on innovation, venture development, and global business strategy.
Trinity College Dublin
Bachelor of Business Studies, Global Business
Pursued a Bachelor of Business Studies with a focus on Global Business, completing the degree in May 2024.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Portfolio
zillow.com/profile/ThomasmMurphySalary expectations
Social media
Job categories
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