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TA@thomasagochi
Results-driven banking and public professional
NigeriaI am a self-motivated and highly skilled professional with a passion for contributing towards organizational enhancement. With over 15 years of experience in banking and other organizations, I possess vast experience in providing excellent customer services, handling customer transactions, and ensuring adequate satisfaction.
My career has been marked by excellent leadership influence, with a hands-on approach to conflict resolution within the organization. I have a proven track record of creating and implementing effective sales strategies, recruiting, training, and managing teams, and setting sales targets.
I am a skilled communicator and leader, with a strong sense of integrity and transparency. I am proficient in computer applications, including MS Word, Microsoft Excel, and web browsing. I am also skilled at managing multiple projects with a sense of urgency and strong attention to details.
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Work history, roles, and key accomplishments
Parkway Microfinance Bank Ltd
Jan 2020 - Present (5 years 10 months)
Leading the individual and consumer banking team, I create and implement effective sales strategies, manage recruitment and training of sales representatives, and monitor sales performance. I build relationships with key clients and analyze market trends to identify growth opportunities.
Parkway Microfinance Bank Ltd
Oct 2009 - Jan 2020 (10 years 3 months)
Managed operations for the branch, ensuring efficient account opening processes, accurate documentation, and excellent customer service. Collaborated with front officers to resolve complex customer issues and maintained a productive work atmosphere.
FIKA Government Secondary School
Jun 2008 - Jun 2009 (1 year)
Supervised termly examinations and assisted in external examinations (WAEC & NECO) while fostering a positive learning environment for students.
Nigerian Bottling Company Plc
Jan 2005 - Jan 2006 (1 year)
Conducted analysis of beverage drinks, ensured quality control, and assisted in the packaging process during my industrial training.
Degrees, certifications, and relevant coursework
UBBachelor of Science (Hons), Biochemistry
2003 - 2007
Completed a Bachelor of Science degree in Biochemistry, focusing on the study of chemical processes within and relating to living organisms.
West African School Certificate, General Education
1997 - 2002
Achieved West African School Certificate, which included a comprehensive education in various subjects, preparing for further academic pursuits.
Software and tools used professionally
NigeriaYou can contact Thomas and 90k+ other talented remote workers on Himalayas.
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