Nicholas Adegboyega
@nicholasadegboyega
Experienced banking and operations professional driving customer service, revenue growth, and team performance.
NigeriaWhat I'm looking for
I am a results-driven banking and operations professional with extensive experience in branch management, customer service, and sales within Nigerian financial institutions. I have a strong track record of growing customer acquisition and managing cross-functional teams to deliver operational excellence.
As Branch Manager and earlier roles in retail banking, I oversaw marketing, credit and administrative departments, led staff training, and improved branch revenue and service delivery. I previously led a 14-person marketing team and increased customer acquisition by 30% within six months.
I bring strong communication, leadership, analytical, and organizational skills, proficiency with Microsoft Office and Google Suite, and a customer-centric, goal-oriented approach aimed at improving operations and achieving measurable business results.
Experience
Work history, roles, and key accomplishments
Branch Manager
N.E.A.T. Microcredit
Nov 2022 - Mar 2024 (1 year 4 months)
Managed all branch operations including marketing, credit, and admin functions, led staff training and resource allocation to grow branch revenue and service delivery.
Operations Manager
G-Pinnacle Suite
Dec 2017 - Dec 2018 (1 year)
Oversaw daily operations and procurement, managed inventories and cash balancing, supervised staff and ensured timely reporting to the general manager.
LPMarketing Executive
Leadway Insurance Plc
Apr 2015 - Sep 2017 (2 years 5 months)
Led a 14-person marketing team to drive customer onboarding across two product lines, increasing acquisition by 30% within six months.
Handled teller transactions, resolved customer queries, processed deposits and cheques, and promoted banking products to meet service and sales objectives.
Education
Degrees, certifications, and relevant coursework
Kwara State Polytechnic
Higher National Diploma, Public Administration
Completed Higher National Diploma in Public Administration at Kwara State Polytechnic, graduating in August 2022.
Kwara State Polytechnic
Ordinary National Diploma, Public Administration
Completed Ordinary National Diploma in Public Administration at Kwara State Polytechnic, awarded in August 2011.
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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