Therie Joice Ann

I am a dedicated quality analyst with four years of experience in ensuring customer satisfaction and improving service quality. My journey began in customer support, where I honed my skills in communication and problem-solving for two years. This foundation has been invaluable in my current role at TaskUs, where I monitor interactions between agents and customers to identify areas for improvement.

Throughout my career, I have developed a keen attention to detail, adaptability, and critical thinking abilities. I am passionate about continuous learning and professional growth, and I strive to apply my skills to meet and exceed client goals. My commitment to excellence drives me to enhance the quality of work and customer experience consistently.