Ashley Saynes

I’m a process-driven Quality Assurance Analyst with a strong background in quality assurance, performance analysis, and cross-functional team coordination. I’ve managed end-to-end quality operations independently, building audit routines and reporting that leadership can act on.

I specialize in creating performance trend reports in Excel and Power BI, conducting root cause analysis, and rolling out workflow improvements across onshore and internal teams. From onboarding and training as a Subject Matter Expert to delivering structured coaching and feedback, I’m highly organized and detail-oriented—comfortable working independently with multiple stakeholders across remote and cross-border environments.