Thelma Kachoma
@thelmakachoma
I am a proactive virtual assistant and medical sales professional skilled in inbox, calendar, and project management.
What I'm looking for
I completed Virtual Assistant training with ALX Africa and hold a BSc in Medical Biotechnology with IT from Maseno University. I combine administrative discipline with healthcare industry knowledge.
As a Medical Sales Representative since 2021, I have consistently met quarterly sales targets by using up-selling and cross-selling strategies and conducting market research to tailor solutions to clients. I maintain meticulous sales records and build strong stakeholder relationships through professional outreach.
I am skilled in inbox and calendar management, project and travel coordination, CRM data entry, Google Workspace, multichannel customer communication, and delivering clear product presentations. I learn new systems quickly and efficiently and apply active listening to solve client needs.
I bring a proactive, positive-minded approach, accurate record-keeping, and a track record of timely project follow-through. I am ready to support teams as a virtual assistant, administrative professional, or medical sales specialist and contribute to growth and improved processes.
Experience
Work history, roles, and key accomplishments
Medical Sales Representative
Surhipharm Ltd
Apr 2024 - Present (1 year 5 months)
Achieved quarterly sales targets by implementing up-selling and cross-selling strategies and conducting market research to align offerings with client needs.
Medical Sales Representative
Sai Pharmaceuticals
Apr 2023 - Dec 2023 (8 months)
Managed outreach and stakeholder relationships via phone and in-person visits, and maintained meticulous sales records and reports to support data-driven decisions.
Medical Sales Representative
Lab & Allied
Jun 2021 - Apr 2023 (1 year 10 months)
Identified new business opportunities through proactive outreach and delivered product presentations to healthcare staff, contributing to territory growth.
Customer Service Representative
Multichoice Kenya
Oct 2020 - May 2021 (7 months)
Managed inbound and outbound communications across phone, email, and chat, ensured accurate CRM data entry, and coordinated project timelines to meet SLAs.
Education
Degrees, certifications, and relevant coursework
ALX Africa
Certificate, Virtual Assistant
Completed Virtual Assistant training with ALX Africa, earning a certificate in 2025 focused on inbox, calendar, and project management.
Maseno University
Bachelor of Science, Medical Biotechnology
2015 - 2021
Bachelor of Science in Medical Biotechnology with IT at Maseno University from 2015 to 2021.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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