Lucy Luvayo
@lucyluvayo
Dependable virtual assistant specializing in administrative support, client communication, and organization.
What I'm looking for
I am a warm, detail-oriented virtual assistant with experience supporting small business owners through calendar and email management, online research, data entry, and client communications. I combine strong time-management and organizational skills with a commitment to confidentiality and a friendly, professional approach.
My background includes freelance virtual administrative support since 2021 and hands-on client-relations training in healthcare settings, where I developed empathy, accuracy in record-keeping, and the ability to perform under pressure. I aim to help clients save time and focus on priorities by delivering dependable, accurate, and personable support.
Experience
Work history, roles, and key accomplishments
Virtual Administrative Assistant
Freelance
Jan 2021 - Present (4 years 9 months)
Provided virtual administrative support to small business owners including calendar and email management, scheduling, and document preparation to improve client organization and responsiveness.
Healthcare Client Relations Intern
Pumwani Maternity Hospital
Jan 2021 - Jan 2024 (3 years)
Supported patient relations and maintained confidential records across clinical teams, improving data accuracy and patient communication during high-volume periods.
Education
Degrees, certifications, and relevant coursework
Pumwani College of Nursing and Midwifery
Diploma, Nursing and Midwifery
Completed a Diploma in Nursing and Midwifery with practical training in maternity and clinical settings.
Kenya School of Government
Diploma, Community Development & Gender
2011 - 2011
Completed a Diploma in Community Development & Gender focusing on community engagement and gender issues.
Kenya School of Government
Certificate, Computer Skills
2011 - 2011
Completed a Certificate in Computer Skills covering fundamental office software and digital tools.
Secondary School (Kenya Certificate of Secondary Education)
Kenya Certificate of Secondary Education, Secondary Education
Completed Kenya Certificate of Secondary Education (KCSE) secondary schooling.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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