Cecilia WangeciCW
Open to opportunities

Cecilia Wangeci

@ceciliawangeci

Highly organized virtual assistant with expertise in remote team support.

Kenya

What I'm looking for

I am looking for a role that values organization and communication, offering opportunities for growth and collaboration.

As a dedicated Virtual Assistant, I thrive in managing the complexities of remote work environments. With hands-on experience in handling email correspondence, scheduling meetings, and organizing travel logistics, I ensure that teams operate smoothly and efficiently. My commitment to delivering high-quality work is evident in my ability to manage an average of 50 emails daily and coordinate over 20 meetings each month.

My background in biomedical engineering allows me to conduct thorough online research and prepare comprehensive reports that contribute to academic presentations. I am proficient in tools such as Google Workspace and Microsoft Office, which I leverage to create and improve documents, presentations, and spreadsheets for better organization. My strong communication skills and time management abilities enable me to meet deadlines consistently while enhancing customer experiences in my previous role as a Customer Support Representative.

Experience

Work history, roles, and key accomplishments

EL
Current

Virtual Assistant

Engineer and Lecturer

Oct 2023 - Present (1 year 7 months)

Highly organized Virtual Assistant managing email correspondence, scheduling meetings, and conducting web research for academic presentations. Proficient in creating documents and reports, ensuring timely responses and high-quality work.

MS
Current

Customer Support Representative

Medpro Medical Supplies

Efficiently handled over 100 customer orders daily, resolving 90% of inquiries on the first contact. Enhanced customer experience and exceeded company targets through effective communication and problem-solving.

Education

Degrees, certifications, and relevant coursework

MT

Murang’a University of Technology

Bachelor of Science, Actuarial Science

AA

ALX Africa

Certification, Virtual Assistance

Completed training in Virtual Assistance, focusing on skills necessary for managing remote work, including communication, organization, and project management.

Tech stack

Software and tools used professionally

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Cecilia Wangeci - Virtual Assistant - Engineer and Lecturer | Himalayas