mary njau

I am a detail-oriented Virtual Assistant with extensive experience in customer service, administration, and support. Trained and certified by the ALX Virtual Assistant Academy, I excel in managing patient appointments and conducting research on medical trends and treatments. My background as a health records and information professional enhances my ability to assist healthcare providers effectively.

With proven skills in data entry and management, I ensure the integrity and confidentiality of patient data across various systems, including Electronic Medical Records (EMR). Recognized for my excellent communication skills and proactive problem-solving approach, I thrive in multitasking environments while maintaining high levels of customer satisfaction.