
Veronica calabro
@veronicacalabro
I keep busy offices, senior leaders, payroll, and projects running smoothly.
What I'm looking for
I've supported CEOs, senior managers, and operational teams at TIH London, MJC Refurb & Construction, and Benugo at the V&A Museum, keeping busy offices organised and day-to-day operations running smoothly.
At Benugo, I supported around 300 employees with weekly payroll, HR administration, onboarding, employee records, schedules, reporting, and people-related queries in a high-volume hospitality environment.
I've also managed diaries, travel, invoicing, expense tracking, project documentation, supplier communications, and confidential financial information. I communicate confidently in English, Italian, and Spanish and use Microsoft Office, Excel, Xero, Sage, and QuickBooks.
Experience
Work history, roles, and key accomplishments
Office Manager/PA
TIH London
Mar 2026 - Jun 2026 (3 months)
Provided comprehensive administrative and personal support to the CEO and senior management, managing diaries, travel, and office operations for a team of 8 employees.
Office Administrator
MJC Refurb & Construction
Feb 2025 - Mar 2026 (1 year 1 month)
Managed communications with clients, suppliers, and contractors; prepared quotations, purchase orders, and invoices; maintained financial trackers and project documentation.
Office Manager/People Coordinator
V&A Museum (Benugo)
Jun 2019 - Feb 2025 (5 years 8 months)
Provided administrative, people, and operational support in a high-volume hospitality environment, supporting payroll, HR administration, onboarding, and staff scheduling for a team of around 300 employees.
Private PA/Household Support
Private Household
Oct 2019 - Sep 2021 (1 year 11 months)
Provided trusted personal and household administrative support to a private family, coordinating home improvement projects, managing bills and expenses, and arranging travel.
Various Hospitality Roles
Various Hospitality Employers
Jan 2007 - Sep 2019 (12 years 8 months)
Held various hospitality roles including Waitress, Receptionist, and Assistant Manager, gaining customer service and operational experience.
Education
Degrees, certifications, and relevant coursework
NCFE CACHE
Level 2 Award, Support Work in Schools and Colleges
Grade: Pass
Completed the NCFE CACHE Level 2 Award in Support Work in Schools and Colleges with a Pass grade.
AAT
Level 1, Accounting
Grade: Pass
Completed the AAT Level 1 qualification with a Pass grade.
JJAADA Academy
Diploma, Interior Design
Completed an Interior Design Diploma at JJAADA Academy in London.
ITC Capriotti
Diploma, Languages & Literature
Completed a Languages & Literature Diploma equivalent to 1 to 3 A levels in the UK.
Successful Mums
Level 2 Course, Professional Development
Completed the Level 2 Course 'A Confident You' covering professional confidence, return-to-work preparation, teamwork, communication, and personal development.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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