Isabella Tickel

Supported up to three partners by organizing calendars, arranging meetings, and managing travel. Provided administrative support for day-to-day operations, reconciled expenses, and organized firm-wide events. Collaborated effectively with clients and staff to maintain smooth company operations.

Organized and updated weekly schedules and monthly calendar obligations for various levels of management and junior staff. Answered and directed incoming calls using a multi-line telephone system. Booked conference rooms and meeting spaces, coordinating supplies and catering.

Booked, coordinated, and attended appointments with prospective buyers. Provided bi-weekly property updates to sellers regarding marketing activities and viewing interest. Created and maintained a large client base by meeting needs, managing expectations, and providing exceptional customer service.

Fielded diverse customer questions and resolved issues, finding mutually beneficial solutions. Answered inbound calls to address customer inquiries, resolve issues, and provide information on new products and services. Guaranteed positive customer experiences and efficiently resolved all customer complaints.

Provided companionship to residents at the nursing home, assisting nurses with minor tasks such as feeding bedridden patients. Took part in activities with the residents including reading, board games, and music. Facilitated best care by developing trust and confidence with the residents.

Provided friendly and courteous service to all guests, ensuring meticulous general appearance of the restaurant. Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Supported other areas of the restaurant in set up, clean-up, prep work, and equipment maintenance.

Achieved 3 A-Levels in Biology, Chemistry, and Psychology. Developed strong analytical and critical thinking skills through rigorous academic study.

Grade: 9 GCSEs

Awarded 9 GCSEs, including Maths at Grade 7 and English at Grade 6. Gained foundational knowledge across various subjects, demonstrating strong academic performance.