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Kathy Teixeira

@kathyteixeira

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Experienced healthcare operations professional

United States

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What I'm looking for

I am seeking a role that allows me to leverage my healthcare operations expertise while fostering a collaborative and innovative work environment.

I am an operations professional with over 10 years of experience in the healthcare sector, specializing in project coordination and management. My strong analytical and technical skills have enabled me to systemize organizational strategies that enhance both business and patient outcomes. I pride myself on my innovative leadership, which has consistently driven improvements in operational efficiency.

In my recent role as a Clinical Care Coordinator at Medically Home, I successfully coordinated home visits and lab tests, ensuring a seamless process from order placement to service fulfillment. My previous experience as an Implementation Associate/Data Analyst at McKesson/Macro Helix allowed me to lead projects that improved customer satisfaction and productivity through detailed implementation plans and data analysis. I have a proven track record of managing complex operations and leading cross-functional teams to achieve strategic goals.

Experience

Work history, roles, and key accomplishments

Current

Clinical Care Coordinator

Current

Medically Home

May 2023 - Present (2 years 1 month)

Coordinated and scheduled home visits, equipment delivery, and lab tests with community partners and vendors, overseeing the process from order placement to service fulfillment. Managed chart setup and maintenance, including uploading paperwork, such as insurance information to patient records, referrals and orders to outpatient clinics. Proficiently collected, organized, and maintained patient da

Scheduling Vendor Management Confidentiality

Implementation Associate / Data Analyst

McKesson/Macro Helix

Jun 2022 - Present (3 years)

Served as a project lead between customers and various internal and external resources, developing detailed implementation plans and status reports utilizing Salesforce cases to assess implementation issues and develop resolutions to meet productivity, quality, and customer satisfaction goals. Responsible for profitable analysis by extracting data and utilizing Excel tools and formulas to create s

Project Management Data Analysis Salesforce Excel SLA Management

Site Manager

Health & Wellness Clinic

Jul 2021 - Present (3 years 11 months)

Directed healthcare, operations, and patient centered strategies across two Atlanta clinic stores concerning business-to-business (B2B) and concierge at-home services; recognized as leading Site Manager for strengthening business operation and performance by +15%. Established business development strategies not limited to administrative, financial, and analytical to strengthen business reporting,

Healthcare Operations Business Development Financial Analysis Financial Forecasting Compliance Team Leadership

COVID-19 Testing & Operations Site Manager

Viral Solutions

Dec 2020 - Present (4 years 6 months)

Served as the urgent care center’s key lead in directing site opening and closing to warrant public health and staff safety; promoted to Site Manager from Medical Assistant during the COVID-19 crisis due to performance, staff development, and patient satisfaction rates. Managed financial and business analysis strategies to strengthen reporting measures in alignment with COVID-19 operations across

Financial Analysis Staff Training Patient Charting Payroll Management